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IT in Banking

V Bank Launches Version 3.0 App With Innovative Features

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V Bank, Nigeria’s foremost fully digital bank unveiled new and better features of its app at an online press briefing on Thursday, March 25, 2021 to kick off the financial year, as well as promote ease of use for its customers.

The new app, Version 3.0, boasts of exciting features including Cardless Withdrawals, Multiple Funds transfers, Recurring Transactions, Proximity Payments, Advance Budgeting and Intelligent airtime top-up.

The new VBank app will help users securely access their accounts to automate recurring bills, manage multiple cards from different banks, send and receive funds using a unique QR code, track daily, weekly and monthly spends, generate virtual cards for online payments and enable/disable and change pins for physical cards, all within a sleek, responsive, easy-to-use interface. buy airtime and data, fix deposits, set targets and make free transfers.

Speaking at the press briefing, Senior Product Manager V Bank, Ebere Ahaotu, “Virtual banking is all about supporting the needs of every user. We are committed to ensuring that all our customers find banking enjoyable and remain satisfied with the banking process thereby encouraging them to do more. That’s why it takes less than 2 minutes to set up an active bank account.”

According to Osifo Anosike, Head of Engineering at VFD Tech, ‘it was important for us to ensure that the app becomes even more convenient to use and that informed the design and features that we introduced or enhanced in this version. Building Version 3.0 was an opportunity to relearn what it takes to satisfy our users. We had a long list of requirements we wanted to work on but after collecting customer feedback over a couple of months, we were able to prioritize in such a way that the app delivers to the users what they truly need.”  

Launched March 25, 2021, the digital bank has onboarded more than 250,000 individuals and businesses on its mobile banking platform across Nigeria, and processed transactions worth billions. The all-digital platform is most accessed in cities including Lagos, Anambra, Port-Harcourt, Abuja and Asaba.

“When we unveiled this product last March, we had no idea that the Covid-19 pandemic would sweep in greatly in Nigeria and that a great number of people would suddenly become more digitally reliant. We were simply being our innovative selves as a data-driven tech company with big dreams. And while it has been hard through the year 2020, our customers have made every single day of hard work worth it. We do hope that they find this version 3.0 truly useful and enjoyable,” said Azubike Emodi, Managing Director of VFD Microfinance Bank, owners of V Bank.

Internet-based banking has been an option since the 1990s, but the COVID-19 lockdowns of 2020 have hastened the transition in unexpected ways. As businesses adapt and a cultural shift takes place all around the world, V Bank takes its prideful place in the new world banking order, opening full-fledged bank accounts, verified via BVN, offering free transfers and providing loans to service the small business community all from the comfort of their homes. V Bank has been at the forefront of innovations in the banking industry, through its customer-led and industry-driven initiatives.

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Financial

Huawei Moves Into Financial Services Industry

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Huawei announced the launch of the Financial Partner Go Global Program (FPGGP) Acceleration Program during the 2024 HiFS Frontier Forum. Huawei aims to work with more partners that have extensive industry-specific experience, focus on key scenarios within digital transformation in the global financial industry, and unite program participants and their capacity to innovate.

In this way, Huawei and partners can support the transformation and upgrade of customers in the financial industry throughout the lifecycle from consultation, solutions, to services, achieving win-win cooperation for all involved.

Jason Cao, Vice President of Huawei and CEO of Huawei Digital Finance BU, stated that Huawei is committed to building a global ecosystem for the digital finance industry. This involves global leading partners, those who are engaged in the local industry, and who are innovators in segmented scenarios. “Huawei has worked with partners to develop innovative scenario-based solutions in eight mainstream industry scenarios, from infrastructure O&M to application system platforms, from core business transactions to big data applications, and from banking to insurance and securities.”

FPGGP made its debut in 2021. Over the past three years, FPGGP has worked with 11 partners to successfully deliver solutions and complete digital transformation for over 20 financial customers in 14 countries and regions worldwide. Now, it had 24 partners join in China, among which six became council members: Sunline, Tongdun Technology, Netis, Wallyt, Sinosoft, and Chinasoft International.

Roger Wang, Vice President of Huawei Digital Finance BU and President of Global Partnerships, said that Huawei stick to the “Partners + Huawei” strategy and keep cooperating with world-leading financial partners for shared success, and provide excellent solutions, innovation capabilities, and outstanding practices with partners. As of May 2024, Huawei has served over 3600 financial customers in more than 60 countries and regions, including 53 of the world’s top 100 banks.

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Emerging Technologies

Access Holdings Calls for Responsible Use of AI

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Access Holdings PLC, a leading financial services group, has echoed the need for ethical considerations in using Artificial Intelligence (AI), calling stakeholders in the financial industry to factor its sustainability implications. This call to action was driven by a compelling keynote address delivered by Lanre Bamisebi, Executive Director of IT & Digitalisation at Access Holdings, at the Smart Banking Summit 2024 held in Kenya  recently.

Speaking on the topic, “AI Guardians: Securing Compliance and Mitigating Risks,” Bamisebi’s keynote shed light on the imperative to strike a balance between innovation and responsibility as the banking sector and broader society embrace AI’s transformative potential.

“Artificial Intelligence has the power to revolutionise our societies. Over the years, this has become increasingly evident, offering unprecedented opportunities for growth, efficiency, and innovation. From enhancing customer service to optimising risk management, AI’s potential benefits in finance are vast. However, as we embrace AI, we must also ensure that its deployment is ethical, secure, and compliant with regulatory standards to mitigate risks effectively,” he said.

As the transformative power of AI continues to fuel innovation, concerns remain about its negative impact on the environment. According to OpenAI researchers, since 2012, the amount of computing power required to train cutting-edge AI models has doubled every 3.4 months. They also posit that by 2040, the emissions from the Information and Communications Technology (ICT) industry will reach 14 per cent of the global emissions, with the bulk of those emissions coming from ICT infrastructure, particularly data centres and communication networks.

Speaking to these concerns, Bamisebi said, “The exponential growth of AI adoption must be met with thoughtful consideration for its environmental footprint. As we harness the power of AI, we must prioritise sustainable practices to mitigate its energy consumption and carbon emissions, ensuring a harmonious coexistence between technological advancement and environmental preservation.

“We must embrace our roles as guardians, and place comprehensive regulatory frameworks, ethical standards, and continuous learning at the fore of our considerations so that we create a future that is safe, inclusive, and prosperous for all,” Bamisebi charged.

Themed ‘Navigating the Next: Africa’s Leap into Smart, Secure, and Inclusive Banking’, the summit was a pivotal gathering of leaders spearheading the digital evolution in the African banking and finance space.

Other contributors at the summit include Winnie Kaaka, Head of Product and Digital Banking, Access Bank Plc; Harry Hare, Co-Founder and Chairman, dx5; Moses Okundi, CIO/CTO, Absa; Tim Theuri, CISO, Safaricom/M-Pesa Africa; Daniel Adaramola, CISO, SunTrust Bank Nigeria Ltd; Steve Njenga, Founder and CEO, Metis Technology Solutions Ltd, and more.

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IT in Banking

Tribunal Okays Visa and Mastercard Card Fee Case

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A UK tribunal has ruled that interchange fee lawsuits against Visa and Mastercard can proceed. The two US giants are being sued on behalf of hundreds of merchants over the multilateral interchange fees charged for accepting card payments.

Having initially declined to certify the cases, London’s Competition Appeal Tribunal has now given the green light for revised applications to proceed. The decision is the latest development in a long-running series of suits over the fees Visa and Mastercard charge merchants.

Commercial litigation law firm Harcus Parker is bringing the case on behalf of UK businesses in a case that could seek at least £7.5 billion in compensation.

Last month, the Payment System Regulator stepped back from imposing financial penalties on Visa and Mastercard scheme and processing fees, despite evidence that the firms are running an effective duopoly in the supply of services to merchants.

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