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Orange Bank Africa Goes Live with Temenos SaaS

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Temenos, the banking software company, has announced that Orange Bank Africa has gone live with cloud-native Temenos Transact delivered as SaaS.

Temenos Transact core banking technology scales to support the bank to launch and drive financial inclusion in the African WAEMU region, starting with the Ivory Coast.

Temenos’ cloud technology enables sustainable, long-term growth for Orange Bank Africa by reducing IT costs, operational complexity and delivering an improved cost/income ratio.

Temenos and its partner, MCB Consulting, worked closely with Orange Bank Africa to implement the solution remotely after the onset of the Covid-19 pandemic. Temenos’ core banking technology is hosted on Microsoft Azure.

 Temenos’ SaaS technology and dedicated team support resulted in a seamless implementation within the original project timescales despite the global emergency. Temenos’ Model Bank approach provided highly localized, pre-configured banking functionality so the new software could be deployed quickly, without the need for customization.

Banking services penetration in West Africa is relatively low compared to mobile phone penetration, leaving significant room for expansion of mobile financial services. According to recent research from the Economist Intelligence Unit, the affordability of smartphones is driving the development of mobile-only and mobile-first initiatives, like Orange Bank Africa – this was cited as the top innovation strategy by 37% of MEA-based bank executives.

Orange Bank Africa’s mobile-first banking strategy was developed to deliver financial services to consumers’ phones. Temenos’ technology will allow Orange Bank Africa to continuously innovate and provide customers with much-needed access to savings accounts and micro-loans. The new technology drives process automation for these services in order to deliver vital funding to more people at a faster rate and promote financial inclusion.

Patrick Roussel, Vice President, MEA Mobile Financial Services at Orange, said: “Our mission is to deliver banking services to those that don’t yet have access with an offer that differentiates us from the competition: simple, accessible and above all mobile-first banking.

“In order for us to achieve this goal in West Africa, we needed a strategic technology partner with rich experience deploying banking software in the cloud. Temenos’ cutting-edge cloud technology, relentless focus on innovation and unrivalled regional experience makes it the perfect partner for Orange Bank Africa as we launch our operations. Temenos Transact gives us the scalability we need to grow and provide vital financial services to millions of customers.”

Jean-Michel Hilsenkopf, Chief Operating Officer, Temenos, said: “Across the globe, banks are moving to the cloud and achieving operational excellence that drives a higher banking performance. For Orange Bank Africa, the cloud is key for rapid market expansion and sustainable business growth. There is a growing need to provide people in West Africa with access to banking services and Orange Bank Africa will play a vital role in addressing this.

“Telcos like Orange are particularly well placed to offer differentiated banking services and enhanced customer experiences because of their established client base and mobile-centric capabilities. Temenos’ SaaS technology provides a powerful and flexible solution that will support Orange Bank Africa to continuously adapt to changes in the market and innovate quickly as customer demands evolve. We are excited to support the bank in delivering personalized mobile-banking services as they advance financial inclusion in West Africa.”

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IT in Banking

G20 Unveils SLAs for Cross-border Payment

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The G20 has identified service level agreements (SLAs) as a priority in helping to achieve its targets in cross-border payment by end-2027. The SLAs define minimum service levels for correspondent banking relationships, the links between payment systems and payment instrument rulebooks.

This can help to meet the G20 goals of making cross-border payments cheaper, faster, more transparent and more accessible, while also ensuring their safety.

The report contains high-level recommendations, key features and guiding questions to inform parties involved in such arrangements. Payment service providers, correspondent banks and/or payment system operators are encouraged to consider the recommendations when establishing new agreements or reviewing existing ones.

The recommendations, key features and guiding questions were informed by a year-long interaction with public and private stakeholders. The recommendations were deliberately kept at a high level. They should not put an undue burden on new and smaller payment arrangements, while still contributing to increased harmonization of new and existing agreements.

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Financial

QNET Creates Initiative To Increase Financial Inclusion In Youth Communities 

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Global e-commerce based direct selling company, QNET is working to increase financial inclusion in youth communities through its signature educational programme called FinGreen.

FinGreen aims to boost financial inclusion in underserved communities by empowering individuals with the skills required to be financially confident, aware, and savvy through its three pillars: assessing target communities, training them, and transforming participants into financial literacy advocates.

One of the programme’s first ambassadors, Anuoluwapo Ayoola, is sharing her newly gained financial skills and knowledge with 70 university students at a workshop she organised in Abuja about educating other young people about the importance of financial literacy as an essential life skill.

She said, “I am thrilled to have organised a financial literacy workshop at the University of Abuja, with the generous support of QNET. Financial literacy is not just about managing money. It’s about creating a better future for ourselves and future generations. As an ambassador of FinGreen, I’m excited for more opportunities to educate my peers on why financial education and literacy are so important!”

Ayoola based her financial literacy workshop on campus at the University of Abuja on the insights and understanding she gained as part of the pilot cohort to complete the first phase of FinGreen trainings, which kicked off in Nigeria in June of 2022. She designed the first module of her workshop to challenge the assumptions on financial literacy, educating the 70 participants on how they can adjust their mindset to utilise financial knowledge for their benefit.

The second module drew on Ayoola’s experience as a student, where she shared practical strategies and tips on how participants can manage their finances as students and as working adults. This will be crucial to help participants manage their financial sustainability and investment, seeing as many Nigerian students bear significant debt due to the increasing cost of tertiary education.

Mr. Biram Fall, the regional general Manager of QNET Sub-Saharan Africa, said, “We are honoured to support Anu Ayoola and the University of Abuja’s Financial Literacy Workshop. With the constantly shifting financial landscape and the digitisation of financial services, young people need to be equipped with the necessary knowledge and skills to make informed decisions about their money. Not just that, we want to continue helping young people, like Anu Ayoola, develop critical thinking and problem-solving skills and foster a sense of responsibility and leadership through FinGreen.”

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Africa Region

Inlaks Wins ICT Company of The Year Award

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Leading ICT infrastructure, and systems integrator, in sub-Saharan Africa, Inlaks has emerged as the ICT Company of The Year at the fourth edition of the Ghana Business Standard Awards (GBSA).

The Awards organized by KN Unique Communications, to celebrate businesses committed to remarkable standards in their sectors, and industry leaders breaking barriers of excellence across Ghana was held at the Movenpick Ambassador Hotel with the theme ‘Celebrating Organisations Committed to Remarkable Business Standards Geared Toward Sustainable Growth’.

The GBSA recognises standard-makers, excellence achievers, responsible organisations, andindividuals who adhere to local business requirements while consistently improving their performance. It provides a platform to enhance standard processes, services, product delivery, and the improvement of existing business practices in Ghana. Inlaks won the award for its outstanding achievements in providing customer-centric IT solutions to its customers while adhering to standard practices.

Speaking on the Award, Chief Executive Officer, Inlaks, Kyari Bukar said:

Inlaks complies with effective business standards and good governance in its operations. This has been impactful in our growth and ongoing success in enhancing the ICT sector. The resilience and passion of the team in serving our customers is a priority and we will not relent in our efforts to thrive on a customer-first platform. The company is appreciative of this award and is grateful to the organisers for recognizing our performance.

Inlaks, partners with Original Equipment Manufacturers in the technology industry to provide world-class information technology solutions. Over the years, the firm has built a reputation for effectively helping its clientele with new markets and service opportunities.

Also, commenting, Country Manager, Inlaks Ghana, Yacoba Amuah said:

This recognition speaks further to our efficiency in our standards of corporate excellence and delivery to our customers. Inlaks is honoured to be recognized for its good performance while enhancing growth for clients.  We appreciate the dedication of our staff and partners who have made this possible. We are future-focused and continue to support businesses to achieve their goals in Ghana and beyond.

The Ghana Business Standard Awards celebrate organisations committed to exceptional business standards in their sectors and industry leaders breaking barriers of excellence across the Ghanaian business region and the world at large.

Inlaks is a leading systems integrator in Sub-Saharan Africa. With operations in Nigeria, Ghana, East Africa and other Sub-Saharan African regions, the company partners with leading OEMs in the technology industry to provide world-class information technology solutions that exceed the needs of its customers. 

Over the years, Inlaks has built a reputation as the foremost ICT and Infrastructure Solutions Provider, helping customers effectively seize new market and service opportunities. 

With an impressive customer base that includes six Central Banks in West Africa, 18 of the 24 banks in Nigeria, and other major customers in the West African region, Inlaks has become the dominant Information Technology Company in Africa.

Inlaks’ customers cut across various segments including Banking, Telecommunication, Oil/Gas, Power, Utilities, and the Distribution sectors of the economy.

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