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IT in Banking

Inlaks, First Bank Strengthen Ties as Bank Visits Technical Resource Centre

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Inlaks, a foremost systems integrator specialized in the deployment of dynamic ICT Infrastructure solutions in Sub-Saharan Africa in its commitment to providing innovative products that will keep its customers at the forefront of novel banking operations recently hosted executives and some senior managers from First Bank of Nigeria PLC.

Its Executive Director, Infrastructure Business, Tope Dare, who spoke during the visit of the bank to the Inlaks Technical Resource Centre in Ikeja, Lagos, reiterated  Inlaks’s commitment towards ultimately satisfying the bank by co-innovating value-adding financial services solutions with First Bank of Nigeria. 

The courtesy visit is aimed at strengthening ties between Inlaks and First Bank which is one of Africa’s most formidable banking institutions ended in further agreements to co-create and launch world-class value-adding technology-driven solutions that will further enhance the services received by First Bank Customers across the continent.

Inlaks has heavily invested in building capacity to support FBN and other banks in Nigeria, Ghana, and some other selectAfrican countries with over 250 fintech, embedded systems, and renewable energy engineers servicing the bank across the continent. As of year-end, 2020 Inlaks had an ATM market share of 38% with over 8,200 Hyosung installed in both commercial and Micro Finance Banks (MFBs), FBN has 1500 Hyosung ATMs across Nigeria in over 650 business offices.

Inlaks Technical Resource Centre houses the Research and Development arm of the business and doubles as the hub for service delivery which includes a state-of-the-art call center, an ISO standard repair workshop, and a warehouse. This allows Inlaks to provide lighting fast services to all its partner financial institutions. The Technical resource center is the hub for is replicated at Abuja, Enugu, Ibadan, and Kano with more to be launched in 2021.

Top representatives from the First bank include Callistus Obetta, Group Executive, Technology & Services; Ayodeji Aina, Head Enterprise Innovation Unit; Abimbola Ibikunle Aina, Head, Branch Experience Management; Lande Atere, Group Head Branch Operations & Services,and Adewale Salami, Chief Technology Officer.

Speaking during the visit, the Group Executive, Technology & Services, Callistus Obetta, thanked the Inlaks team for being a trusted advisor, noting that First Bank is proud to be associated with the Inlaks brand in its drive to providing excellent customer services through its broad infrastructure solutions estate, a testament of Inlaks innovative product offerings.

Inlaks currently holds 40.9% of the industry market share for Datacenter build and maintenance, 100% for Fast Track ATMs, 65% for solar-powered mobile branch, and 100% for self-service kiosk banking services in Sub-Saharan Africa.

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Financial

Huawei Moves Into Financial Services Industry

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Huawei announced the launch of the Financial Partner Go Global Program (FPGGP) Acceleration Program during the 2024 HiFS Frontier Forum. Huawei aims to work with more partners that have extensive industry-specific experience, focus on key scenarios within digital transformation in the global financial industry, and unite program participants and their capacity to innovate.

In this way, Huawei and partners can support the transformation and upgrade of customers in the financial industry throughout the lifecycle from consultation, solutions, to services, achieving win-win cooperation for all involved.

Jason Cao, Vice President of Huawei and CEO of Huawei Digital Finance BU, stated that Huawei is committed to building a global ecosystem for the digital finance industry. This involves global leading partners, those who are engaged in the local industry, and who are innovators in segmented scenarios. “Huawei has worked with partners to develop innovative scenario-based solutions in eight mainstream industry scenarios, from infrastructure O&M to application system platforms, from core business transactions to big data applications, and from banking to insurance and securities.”

FPGGP made its debut in 2021. Over the past three years, FPGGP has worked with 11 partners to successfully deliver solutions and complete digital transformation for over 20 financial customers in 14 countries and regions worldwide. Now, it had 24 partners join in China, among which six became council members: Sunline, Tongdun Technology, Netis, Wallyt, Sinosoft, and Chinasoft International.

Roger Wang, Vice President of Huawei Digital Finance BU and President of Global Partnerships, said that Huawei stick to the “Partners + Huawei” strategy and keep cooperating with world-leading financial partners for shared success, and provide excellent solutions, innovation capabilities, and outstanding practices with partners. As of May 2024, Huawei has served over 3600 financial customers in more than 60 countries and regions, including 53 of the world’s top 100 banks.

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Emerging Technologies

Access Holdings Calls for Responsible Use of AI

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Access Holdings PLC, a leading financial services group, has echoed the need for ethical considerations in using Artificial Intelligence (AI), calling stakeholders in the financial industry to factor its sustainability implications. This call to action was driven by a compelling keynote address delivered by Lanre Bamisebi, Executive Director of IT & Digitalisation at Access Holdings, at the Smart Banking Summit 2024 held in Kenya  recently.

Speaking on the topic, “AI Guardians: Securing Compliance and Mitigating Risks,” Bamisebi’s keynote shed light on the imperative to strike a balance between innovation and responsibility as the banking sector and broader society embrace AI’s transformative potential.

“Artificial Intelligence has the power to revolutionise our societies. Over the years, this has become increasingly evident, offering unprecedented opportunities for growth, efficiency, and innovation. From enhancing customer service to optimising risk management, AI’s potential benefits in finance are vast. However, as we embrace AI, we must also ensure that its deployment is ethical, secure, and compliant with regulatory standards to mitigate risks effectively,” he said.

As the transformative power of AI continues to fuel innovation, concerns remain about its negative impact on the environment. According to OpenAI researchers, since 2012, the amount of computing power required to train cutting-edge AI models has doubled every 3.4 months. They also posit that by 2040, the emissions from the Information and Communications Technology (ICT) industry will reach 14 per cent of the global emissions, with the bulk of those emissions coming from ICT infrastructure, particularly data centres and communication networks.

Speaking to these concerns, Bamisebi said, “The exponential growth of AI adoption must be met with thoughtful consideration for its environmental footprint. As we harness the power of AI, we must prioritise sustainable practices to mitigate its energy consumption and carbon emissions, ensuring a harmonious coexistence between technological advancement and environmental preservation.

“We must embrace our roles as guardians, and place comprehensive regulatory frameworks, ethical standards, and continuous learning at the fore of our considerations so that we create a future that is safe, inclusive, and prosperous for all,” Bamisebi charged.

Themed ‘Navigating the Next: Africa’s Leap into Smart, Secure, and Inclusive Banking’, the summit was a pivotal gathering of leaders spearheading the digital evolution in the African banking and finance space.

Other contributors at the summit include Winnie Kaaka, Head of Product and Digital Banking, Access Bank Plc; Harry Hare, Co-Founder and Chairman, dx5; Moses Okundi, CIO/CTO, Absa; Tim Theuri, CISO, Safaricom/M-Pesa Africa; Daniel Adaramola, CISO, SunTrust Bank Nigeria Ltd; Steve Njenga, Founder and CEO, Metis Technology Solutions Ltd, and more.

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IT in Banking

Tribunal Okays Visa and Mastercard Card Fee Case

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A UK tribunal has ruled that interchange fee lawsuits against Visa and Mastercard can proceed. The two US giants are being sued on behalf of hundreds of merchants over the multilateral interchange fees charged for accepting card payments.

Having initially declined to certify the cases, London’s Competition Appeal Tribunal has now given the green light for revised applications to proceed. The decision is the latest development in a long-running series of suits over the fees Visa and Mastercard charge merchants.

Commercial litigation law firm Harcus Parker is bringing the case on behalf of UK businesses in a case that could seek at least £7.5 billion in compensation.

Last month, the Payment System Regulator stepped back from imposing financial penalties on Visa and Mastercard scheme and processing fees, despite evidence that the firms are running an effective duopoly in the supply of services to merchants.

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