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IT in Banking

Sterling Bank Unveils Dynamic App that Turns Mobile Phones into PoS

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Sterling Bank Plc has launched OnePay for Business, a mobile app that empowers merchants to use their mobile phones as Point-of-Sales systems.

It allows merchants and their customers to receive and make cardless, contactless and cashless payment for goods and services in a near-cash form using QR Code, Bluetooth and PaywithSpecta.  

Introducing OnePay for Business in Lagos, Dipo Alabede, Group Head, Digital Banking at Sterling Bank, said it meets the need for a hygienic payment method in a COVID-19 world. “The contactless payment feature on the app is essential for merchants and customers because it keeps both safe as the world combats the coronavirus pandemic. It is also an effortless way to make payments.”  

According to Alabede, OnePay for Business is easy to use and available for download on the Android Play Store and iOS Store. It requires a smartphone with an internet connection to set up. After setting up, customers can log in to use payment options that include QR Code, nearby payment (Bluetooth) and PaywithSpecta.  

A QR code is a unique barcode containing the merchant’s business name, QR merchant ID, and other information encoded into it. Instead of manually entering data into their mobile phones, customers would scan a merchant’s QR code using the QR feature on their app to start the payment process.  

Alabede explained that customers could make payment using the app’s QR feature if it is enabled as a part of their mobile banking offerings. “To pay merchants, customers have to open their OneBank app or any other bank mobile app to select the QR service option, validate and complete the transaction.”  

He identified being able to make payments anytime and anywhere, even without a wallet or sufficient cash at hand, as one of the benefits of using the Sterling QR Service. He added that merchants could also accept payments anytime and anywhere by using the mobile app.  

Urging merchants to download and use the app, the Executive Director, Commercial Banking at Sterling Bank, Tunde Adeola, noted that it would save them money and reduce their cost of operations. He added that the bank looks forward to supporting all merchants that will download and use OnePay for Business.  

Olayinka Oni, Chief Digital Officer of the bank, described OnePay for Business as another means of enriching lives through immediate settlement value for merchants.  

He assured merchants and customers that the bank will continue to enrich the product, ensuring that it delivers on its promise leveraging the Nigeria Inter-Bank Settlement System (NIBBS) ecosystem for its overall benefits.  

Oni said Sterling Bank is prepared to do business with credible partners andhappy to partner with the NIBSS on the project.  

In a goodwill message, Ibraheem Babalola, Managing Director of Clane Company Nigeria Limited, observed that OnePay for Business is revolutionary and mind-blowing. “When you think about the issue the banking industry had had about scaling traditional point of sales from the cost perspective, you will appreciate the impact of this solution on the financial system.”  

“Available data indicates that we have about 300,000 active POS terminals servicing over 50 million cards. And the super expensive nature of PoS at about N80,000 per one disqualifies many SMEs from having acceptance terminals. OnePay for Business accepts several million SMEs into the financial system by empowering them to use their mobile phones as Point-of-Service systems. OnePay for Business is a very innovative product,” Babalola disclosed. 

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Financial

Huawei Moves Into Financial Services Industry

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Huawei announced the launch of the Financial Partner Go Global Program (FPGGP) Acceleration Program during the 2024 HiFS Frontier Forum. Huawei aims to work with more partners that have extensive industry-specific experience, focus on key scenarios within digital transformation in the global financial industry, and unite program participants and their capacity to innovate.

In this way, Huawei and partners can support the transformation and upgrade of customers in the financial industry throughout the lifecycle from consultation, solutions, to services, achieving win-win cooperation for all involved.

Jason Cao, Vice President of Huawei and CEO of Huawei Digital Finance BU, stated that Huawei is committed to building a global ecosystem for the digital finance industry. This involves global leading partners, those who are engaged in the local industry, and who are innovators in segmented scenarios. “Huawei has worked with partners to develop innovative scenario-based solutions in eight mainstream industry scenarios, from infrastructure O&M to application system platforms, from core business transactions to big data applications, and from banking to insurance and securities.”

FPGGP made its debut in 2021. Over the past three years, FPGGP has worked with 11 partners to successfully deliver solutions and complete digital transformation for over 20 financial customers in 14 countries and regions worldwide. Now, it had 24 partners join in China, among which six became council members: Sunline, Tongdun Technology, Netis, Wallyt, Sinosoft, and Chinasoft International.

Roger Wang, Vice President of Huawei Digital Finance BU and President of Global Partnerships, said that Huawei stick to the “Partners + Huawei” strategy and keep cooperating with world-leading financial partners for shared success, and provide excellent solutions, innovation capabilities, and outstanding practices with partners. As of May 2024, Huawei has served over 3600 financial customers in more than 60 countries and regions, including 53 of the world’s top 100 banks.

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Emerging Technologies

Access Holdings Calls for Responsible Use of AI

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Access Holdings PLC, a leading financial services group, has echoed the need for ethical considerations in using Artificial Intelligence (AI), calling stakeholders in the financial industry to factor its sustainability implications. This call to action was driven by a compelling keynote address delivered by Lanre Bamisebi, Executive Director of IT & Digitalisation at Access Holdings, at the Smart Banking Summit 2024 held in Kenya  recently.

Speaking on the topic, “AI Guardians: Securing Compliance and Mitigating Risks,” Bamisebi’s keynote shed light on the imperative to strike a balance between innovation and responsibility as the banking sector and broader society embrace AI’s transformative potential.

“Artificial Intelligence has the power to revolutionise our societies. Over the years, this has become increasingly evident, offering unprecedented opportunities for growth, efficiency, and innovation. From enhancing customer service to optimising risk management, AI’s potential benefits in finance are vast. However, as we embrace AI, we must also ensure that its deployment is ethical, secure, and compliant with regulatory standards to mitigate risks effectively,” he said.

As the transformative power of AI continues to fuel innovation, concerns remain about its negative impact on the environment. According to OpenAI researchers, since 2012, the amount of computing power required to train cutting-edge AI models has doubled every 3.4 months. They also posit that by 2040, the emissions from the Information and Communications Technology (ICT) industry will reach 14 per cent of the global emissions, with the bulk of those emissions coming from ICT infrastructure, particularly data centres and communication networks.

Speaking to these concerns, Bamisebi said, “The exponential growth of AI adoption must be met with thoughtful consideration for its environmental footprint. As we harness the power of AI, we must prioritise sustainable practices to mitigate its energy consumption and carbon emissions, ensuring a harmonious coexistence between technological advancement and environmental preservation.

“We must embrace our roles as guardians, and place comprehensive regulatory frameworks, ethical standards, and continuous learning at the fore of our considerations so that we create a future that is safe, inclusive, and prosperous for all,” Bamisebi charged.

Themed ‘Navigating the Next: Africa’s Leap into Smart, Secure, and Inclusive Banking’, the summit was a pivotal gathering of leaders spearheading the digital evolution in the African banking and finance space.

Other contributors at the summit include Winnie Kaaka, Head of Product and Digital Banking, Access Bank Plc; Harry Hare, Co-Founder and Chairman, dx5; Moses Okundi, CIO/CTO, Absa; Tim Theuri, CISO, Safaricom/M-Pesa Africa; Daniel Adaramola, CISO, SunTrust Bank Nigeria Ltd; Steve Njenga, Founder and CEO, Metis Technology Solutions Ltd, and more.

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IT in Banking

Tribunal Okays Visa and Mastercard Card Fee Case

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A UK tribunal has ruled that interchange fee lawsuits against Visa and Mastercard can proceed. The two US giants are being sued on behalf of hundreds of merchants over the multilateral interchange fees charged for accepting card payments.

Having initially declined to certify the cases, London’s Competition Appeal Tribunal has now given the green light for revised applications to proceed. The decision is the latest development in a long-running series of suits over the fees Visa and Mastercard charge merchants.

Commercial litigation law firm Harcus Parker is bringing the case on behalf of UK businesses in a case that could seek at least £7.5 billion in compensation.

Last month, the Payment System Regulator stepped back from imposing financial penalties on Visa and Mastercard scheme and processing fees, despite evidence that the firms are running an effective duopoly in the supply of services to merchants.

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