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NCC Enlightens BUK Students, Others on Rights, Privileges as Telecoms Consumers

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NCC Enlightens BUK Students Others on Rights Privileges as Telecoms Consumers, SiliconNigeria

The Nigerian Communications Commission (NCC) has hosted another edition of Campus Conversation (CC), at the weekend in Bayero University, Kano (BUK), where officials of the Commission engaged in intensive enlightenment of students and officials of the varsity on their rights and privileges as telecoms consumers.

Campus Conversation is a sub-programme of the Telecom Conversations (TCs), a modified consumer information and education outreach programme in the purview of NCC’s Consumer Affairs Bureau (CAB). It consists of six sub-programmes, all conceived to target different categories of telecom consumers in order to empower them with the right information they require to make informed decisions.

Addressing a large gathering of students during the CC recently, the Director, Consumer Affairs Bureau, NCC, Efosa Idehen, said the Conversation at BUK is the fourth edition in a series, organized to enlighten the student segment of telecom consumers about their rights, privileges and obligations to enhance quality of experience in respect of telecom services. 

The Conversation had earlier taken place at the University of Abuja, University of Benin, and the University of Nigeria, Nsukka. 

Represented by the Head, Consumer Policy Development and Monitoring, Hafsat Lawal, Idehen said the objective of the CC is to ensure that telecom consumers on university campuses are adequately informed and educated on their rights and privileges. 

Additionally, Idehen said, through the Conversation, students as telecoms consumers are able to acquire knowledge to make informed decisions and be able to protect themselves from unwholesome practices by service providers.

The Director Consumer Affairs outlined numerous channels the NCC had emplaced for aggrieved consumers to seek redress. These channels include the NCC Consumer Portal through which consumers can lodge complaints and also learn about consumer-centric activities of the Commission. 

Other initiatives include the NCC 622 toll-free number, a second-level complaint mechanism for telecoms consumers to escalate complaints earlier lodged with their service providers which have not been addressed satisfactorily.

The Director also mentioned NCC’s corporate social media handles on Facebook, Instagram, and LinkedIn, as well as through correspondence via the NCC official email address (ncc@ncc.gov.ng). Idehen told the students to take advantage of all the NCC channels of communication to get redress in terms of resolution of their telecom service-related complaints.

Also speaking at the event, NCC’s Director, New Media and Information Security, Dr. Alhassan Haru, emphasised the importance of cyber awareness and vigilance. He said as NCC works with all stakeholders to enhance accessibility to the Internet for more people, cyber criminals are also on the prowl to defraud unsuspecting users of the Internet.

Thus, Haru said, “We constantly encourage the youths, especially students in universities, who are the largest individual users of the Internet to use Internet for legitimate activities and more importantly to be conscious of cyber criminals. So, at NCC, we also ensure that we educate you in order to ensure a safe cyberspace space experience for all Nigerians.” 

Earlier in her welcome address, the Head, Consumer Information and Education at NCC, Mistura Aruna, said the Commission had put in place a number of consumer-centric initiatives that CAB has been mandated to take to all shades of stakeholders.

She added that this mandate is in line with the NCC’s Strategic Management Plan (SMP) and other policy documents of the Federal Government, all of which have been streamlined in the Commission’s Strategic Vision Plan (SVP) 2021-2025 with emphasis and focus on strengthening consumer protection and empowerment.

The students, who participated at the event, enthusiastically engaged in the conversation process, asking questions to seek more clarification on telecom service-related services. 

The Commission also distributed Information, Education and Communication (IEC) materials to the students so they can easily reference for effective and rewarding engagement with their service providers and the Commission. 

Besides Campus Conversation, other types of the Telecom Conversations are: Telecom Public Sphere, Market Conversation, Professionals’ Dialogue, Village Square Dialogue, and the NYSC Sensitization.

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Education

Collaboration is Key to Bridging the Gap in the Education Sector – Odunayo Sanya

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Collaboration is Key to Bridging the Gap in the Education Sector - Odunayo Sanya, SiliconNigeria

Executive Secretary, MTN Foundation, Odunayo Sanya has emphasized that a major way to effectively bridge the gap in the Nigerian education system is through partnerships and collaborative efforts. 

Odunayo who made the assertion during the recent AISEN webinar for educators themed, ‘Bridging the Gap’, shed light on how the revision of the student’s curriculum, community learning, collaborative work, and sustainable efforts can aid in bridging the gap.

AISEN, which is the Association of International School Educators in Nigeria, provides a forum through which members access training, advice, and practical assistance where required. The association provides networking opportunities for educators to share, help and support on professional matters.

Odunayo disclosed that one of the avenues the MTN Foundation collaborates to bridge the gap in the education sector is by making data available to students at various public learning institutions, in partnership with the government and other ecosystem partners.

She stated that “We believe that everyone deserves access to modern connectivity, and we believe it is important to equip young Nigerians, especially in technology. The MTN Foundation has built ICT labs in over 60 public schools across Nigeria. These schools have been equipped with 25 – 30 computers with alternate power. The computers were also equipped with learning materials that will benefit the students, in partnership with some of our ecosystem partners. At the MTN Foundation, we don’t want to mind the gap, we want to actively participate in bridging the gap.” 

The webinar also had in attendance Commissioner of Education, Lagos state, Folasade Adefisayo, and Chief Executive Officer, uLesson Education, Sim Shagaya.

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Education

9mobile Future CEO Initiative: Jane-Frances Okorie Emerges Winner

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9mobile Future CEO Initiative: Jane-Frances Okorie Emerges Winner, SiliconNigeria

Photo L-R: Education Officer, Lagos State Civil Service Senior College, Igbogbo, Mrs. Stella Obasuyi; PR Lead, 9mobile, Chineze Amanfo; Winner of the 9mobile Future CEO Initiative Speaking Competition, Jane-France Okorie representing Lagos State Civil Service Senior College, Igbogbo and the Director, Co-Curricular Services, Lagos State Ministry of Education, Mrs. Sosanya Olubunmi, during the grand finale of the 9mobile Future CEO Initiative held in Lagos

16-year-old Jane-Frances Okorie has won the maiden edition of the 9mobile FutureCEO speech competition. Okorie, a Lagos State Civil Service Senior Model College student, Igbogbo, Ikorodu defeated nine other finalists in a keenly contested speech battle held at the Immaculate Heart Comprehensive Senior High School, Maryland, Lagos. Over 50 Students from secondary schools within the Lagos State Education District 2, comprising Ikorodu, Kosofe, and Shomolu local government councils, participated in the competition.

The 9mobile FutureCEO is an initiative aimed at inspiring future leaders by stirring up their interest in business and leadership. The initiative also affords promising future leaders an opportunity to walk in the shoes of senior business leaders.

Commending the finalists, the Executive Director, Regulatory and Corporate Affairs, 9mobile Abdulrahman Ado, represented by the PR Lead, 9mobile, Chineze Amanfo, commended the participants for their courage, efforts, and hard work. She said, “You have all demonstrated sound intellectual prowess and excellence in your presentations. This is proof that you are future leaders who are determined to achieve their dreams. 9mobile is proud of you, and we hope that you remain confident in your ability to take up new tasks ahead.

Reiterating 9mobile’s commitment to promoting education, Ado stated that the 9mobile Future CEO initiative would help build students’ leadership capacity for the future. “To be a good business leader requires much hard work, dedication, and sacrifice. I, therefore, urge you to be focused and determined in whatever you do in life,” she added.

Commenting on the competition, the Permanent Secretary, Lagos State Ministry of Education, Mr. Abayomi Abolaji, lauded 9mobile for the initiative, stating that it was germane and in line with the sustainable growth plan of the Lagos state government. He said, “I would like to congratulate 9mobile for putting this competition together. I believe strongly that the competition will help the students improve on their public speaking abilities, build confidence and ultimately spur them on to aim higher in life.”

Expressing delight at her win, an elated, Okorie remarked, “Honestly speaking, I am short of words. Let me begin by saying a huge thank you to 9mobile for providing us this wonderful opportunity and platform to express ourselves and inspire us to dream big. To my school management and teachers, thank you for reposing this level of confidence in me to do the school proud.”

The panel of judges for the competition comprised of three notable professionals in their respective fields: Hussaina Ishaya Audu, a lawyer and an educational administrator, currently the principal of Greensprings Schools Lekki; Johnson Abbaly, Chief Executive, LightField House International, a talent profiling organization and Temitope Adeyemi, Teachability Expert and Training Re-engineering and Acceleration Advocate.

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Computing and Internet

Tecnotree Partners MTN Nigeria On Education and Gaming Platform

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Tecnotree Partners MTN Nigeria On Education and Gaming Platform, SiliconNigeria

MTN Nigeria and Tecnotree, a Finnish based global provider of digital transformation solutions for have launched a digital services multi-experience platform called Tecnotree Moments.

 The multi-experience partner ecosystem offering aims to create lifestyle bundles of content, applications and connectivity through a pre-integrated digital partner ecosystem for global and local high-demand and hyper growth sectors.

The platform will attract leading partners across different sectors such as education, entertainment, gaming, sports, health and wellness, to enter Nigeria and using direct customer billing to convert ecosystem partners into instant revenue generators across enterprise and consumer segments.

MTN’s acting chief digital officer, Aisha Mumuni said, “MTN is constantly seeking partnerships to build platforms that provide superior service to our customers. We have always been deliberate about giving our customers the very best in digital content.

“This partnership is a reinforcement of that commitment. The platform will provide enormous quality content that cuts across education and entertainment for our customers,” said.

This collaboration between ‘Tecnotree Moments’ and MTN Nigeria is path-breaking for realising the full human potential of Nigerians across the country and creating an inclusive society that is key to promoting national development. Moments contains the complete Nigerian JSSCE, SSSCE and IGCSE syllabus in the form of interactive and immersive content and live classes.

Also, to remain relevant in the rapidly evolving digital economy, the MTN-Moments partnership will look at providing Massive Online Open Curriculum (MOOC) for career development and progression facilitating the acquisition of soft and technical skills just in time, not just in case. 

Considering the local skills and talent pool in the country, the platform will be launched first in Nigeria, with further plans to launch these services across other MTN OpCos in Africa and extend these services to Health Care, Fintech Sports and much more. 

‘Tecnotree Moments’ is a gateway of digital services and lifestyle bundling products, being launched with e-sports content such as PUBG Mobile Daily, FIFA Daily, Rocket League Daily, Fortnite Monthly and Fantasy Football. Its offerings also include Africa’s top-played games, with fresh games being updated regularly.

With dynamic brands including GamersHub Media Events (GHME), Smartlink, Hurix, MTutor and more the platform is uniquely positioned to cater for the convergence in education and gaming content around the globe that fosters social and emotional learning, imperative for personalized and adaptive experiences.

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