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Positioning Mobile Money for a Better Future

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Nigeria marks a year of mobile payment licensing and approval which led to commercial activities by approved providers comprising financial institutions and independent providers. However, there is still ongoing debate on why mobile network operators were not licensed to participate as stated in the framework of the Central Bank of Nigeria, which contradicted itself by empowering scheme providers’ partners to sign customers for mobile financial services. Hence, a scheme provider’s partner can be a mobile network operator.

REGULATORY CERTAINTY

The industry deserves a clearer interpretation to ensure some level of certainty which is the purpose of any regulated industry. Lack of certainty will affect investments if scheme providers and partners are not sure if they are breaching any regulatory provision.  Round-robin regulatory oversights from the Nigerian Communications Commission for an industry that is managed by the Central Bank of Nigeria and intention to over regulate  innovation will further put pressure on the players while the masses are denied the benefits of mobile financial services.

Granted the telecommunications commission regulates mobile money in some African countries but this is not the Nigerian case and it is not a universal practice. It depends on the perception of risk and the readiness of prudentially managed institutions that are desirous of participating in the mobile financial sector that will determine which regulator holds the reign. To some extent, the successes recorded in the mobile money space can be attributed to the regulatory climate in that nation. Recently UNCTAD called for uniformity in mobile money regulation in East Africa to boost financial  inclusion to the masses in that region. Around Africa, MobileMoney is moving from alternative channel to becoming main channel of providing basic financial services and payments services for the banked and unbanked. Adoption is growing at exponential rate in East Africa and some parts of Southern Africa. Uganda, Tanzania, Rwanda and Zimbabwe are new frontiers aside more established nation  like Kenya. Recent studies showed 43% of Ugandans and  24% of Rwandans use mobilemoney while Ecocash, a runaway success in Zimbabwe, is planning to become the biggest bank in Zimbabwe soon.

It appears that the MNOs are having all the successes recorded in East Africa but non telcos initiatives are also making strides. Equity Bank, Tangaza and MTZL are examples in this regard. In all the countries, innovation came ahead  of regulation.

SETTING THE PRIORITIES

Some weeks ago while in Accra, the local Television stations showed mobile money commercials back to back throughout the duration of my stay but the reality on the street is far from the advertorials. Agents’ outlets are difficult to locate and far in between. Agents have inadequate knowledge of the service and are not sure if the service can perform other functions aside sales of airtime. In addition to these, there is shortage of customer educational materials and poor agency monitoring and oversight. Nigeria in same region with Ghana seems to be positioned in that direction. It is erroneously believed that all services must be like M-Pesa without considering the strong compelling needs of the local market, cultural and pattern of internal migration. Despite all the sincere efforts, providers are still faced with significant challenges of reaching the access channels needed for mass market for mobile money to be a success.

POSITIONING THE AGENCY NETWORK

In all the countries where mobile money has been a success, investments in agency network is paramount followed by technology and marketing. These are top three expenditures for providers. In Nigeria, it seems marketing is taking the largest expenditure spend, followed by technology and lastly, agency network. Though not in all cases, however, some providers are making little investments in agency network, maybe, in expectation that in the near future the regulator would enforce shared agency network as they don’t want to make investments that would benefit competitors.

Emmanuel Okegwale

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Cover Story

Basel Committee Unveils Report on Digitalisation of Finance

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The Basel Committee on Banking Supervision today published a report that considers the implications of the ongoing digitalisation of finance on banks and supervision.

The report builds on the Sound Practices: implications of fintech developments for banks and bank supervisors published in 2018, and takes stock of recent developments in the digitalisation of finance.

The report reviews the use of key innovative technologies across various aspects of the banking value chain, including application programming interfaces, artificial intelligence and machine learning, distributed ledger technology and cloud computing. It also considers the role of new technologically enabled suppliers (eg big techs, fintechs and third-party service providers) and business models.

While digitalisation can benefit both banks and their customers, it can also create new vulnerabilities and amplify existing risks. These can include greater strategic and reputational risks, a larger scope of factors that could test banks’ operational risk and resilience, and potential system-wide risks due to increased interconnections. Banks are implementing various strategies and practices to mitigate these risks, but effective governance and risk management processes remain fundamental.

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Mike Adenuga @71: Salute to Nigeria’s Game Changer in Oil, Banking and Telecom Sectors

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Today April 29th is a special day. It is the birthday anniversary of Otunba Dr. Mike Adenuga, Chairman of Globacom and Conoil PLC, amongst other flourishing companies who turn 71 years old.  A special gift to Nigeria, Dr. Adenuga is a colossus. He is renowned for his business acumen.

When it is comes to business, he’s got the vision. He can see good fortune light years ahead while others are still pandering whether it is feasible. Dr. Adenuga is unafraid to venture where others fear to tread.  Fondly called ‘The Bull’ for his fearless and zeal to take “No” for an answer, he’s got this Midas touch that is unparalleled.

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Oil, Gas Transformations

 He transformed the face of Nigerian oil, banking, and telecommunications industries. In 1991, when oil mining and production was controlled by foreign multinational oil companies, Dr. Adenuga’s indigenous oil company was the first to start drilling crude oil. Today, Conoil has metamorphosed into one of the largest African-owned oil conglomerates on the continent with footprints in the upstream, midstream and downstream of the oil and gas sector. 

His forays into the bank industry are well documented where he brought a fresh energy and bespoke financial services with Devcom Merchant Bank and Equatorial Trust Bank (ETB) which later merged into Sterling Bank.

Changing Telecom Services Narrative

If there is anyone who has single-handed transformed Nigerian telecommunications industry, that person is no other than Dr. Adenuga. His tenacity to recover his Digital Mobile Licence (DML) which his company won in 2001 mobile auction but was illegally taken away from him, paid off in 2003 when his company Globacom won the Second National Operator (SNO) licence.

In September 2003, Globacom transformed the Nigerian telecoms market in particular and Africa in general being the first Global System for Mobile Communication (GSM) operator to launch operations with Per Second Billing, Multimedia Service (MMS), Mobile Internet, in additional to plethora of communications suites.

Glo crashed the price of Subscriber Identification Module (SIM) card, leaving other foreign mobile networks scratching their heads in the GSM wars that changed the face of telecom, bringing down the price of SIM Card from N50,000 down to N100 and later to One Naira (N1) only.

Millions of Nigerians became overnight owners of mobile phones lines courtesy of the competition engendered by Glo. Every major step Glo took from the day it commenced operation, other mobile competitors were jittery, helpless and followed the initiative in other to remain in the market.

After establishing the footprints of Glo in Nigeria, Dr. Mike Adenuga (Jr.), also took the telecom giant to Ghana and Benin Republic with mobile operating licences in those countries. Unsatisfied with the routing of calls from Africa countries to Europe then to Africa, he built Glo-1, the first submarine cable system that was solely financed by an individual. Today, Glo-1 links global telecom networks, data centres, banks and Interconnect houses.

Globacom unfazed has going a notch higher with Glo-2 ensuring that Nigerian cities, towns and villages and oil companies are connected to terrestrial fibres through its landing stations in Lagos and Niger Delta.

Digital Financial Services

Dr Adenuga, a man who can see opportunities from afar, has took the lead in procuring Super-Agent licence for Agency Banking and Mobile Money licence from the Central Bank of Nigeria (CBN) with the establishment of Glo Mobile Money and Money Master Payment Service Bank Limited, a Digital Bank delivering financial inclusion services to Nigerians especially in rural, semi-rural and urban areas thus connecting them to the formal sector.

Man flowing with Milk of Human Kindness

The humanitarian side of this famous Nigerian billionaire is incomparable. Although, coming from a middle-class family, Dr. Mike Adenuga’s (Jr.) academic sojourn in the United States of America and the everyday life lessons internalized from his parents, Chief Michael Agbolade Adenuga (Snr) and Madam Oyindamola Adenuga, shaped his worldview and brought out his humane side in the way he deals with people and businesses.

He has been a major supporter of sports, especially football (Nigerian national teams). He has massively sponsored the Confederation of African Football (CAF) Awards for many years. He was honoured the title of Pillar of Football in Africa for his strong support for African Football at both national and continental. He has quietly rendered support to many without seeking media attention.
Through him, Glo sponsors the annual Ojude Oba festival in Ijebuland and also the Ofala festival in Onitsha, Anambra amongst others, promoting Nigeria’s rich culture.

 Humble Beginnings

A man of outstanding wisdom, Dr. Mike Adenuga (Jr.) was born Michael Adeniyi Agbolade Ishola Adenuga on April 29, 1953 at Ibadan, Oyo State. His father was a school teacher while his mother was an outstanding businesswoman.

Dr. Adenuga (Jr) is an alumnus of the famous Ibadan Grammar School, North Western State University, Alva Oklahoma; and Pace University, New York, both in the United States of America where he majored in business administration with emphasis in marketing. As a student in the USA, he supported himself with jobs as a taxi driver and security guard.

Dr. Mike Adenuga (Jr) is a visionary leader, an outstanding entrepreneur and and manager of people and resources. He is a man of uncommon intellect and wisdom have helped him overcome difficult times. Today, he sits atop a vast telecom, oil and gas (Conoil), banking and real estate investments.

As Dr. Mike Adenuga (Jr) clocks 71 years on Monday April 29th, 2024, SiliconNigeria.ng wishes him a marvelous birthday and many happy returns in good health in the service of the fatherland.

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ALTON & ATCON Urges Nigerian Government to Address Telecoms Industry Challenges

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In a statement signed by Chairman of ALTON, Engr. Gbenga Adebayo and President of ATCON, Engr. Tony Izuagbe Emoekpere, the associations underscored the urgent need for collaborative efforts between the public and private sectors to overcome obstacles hindering the sector’s growth and development.

Infrastructure Deficits: ALTON & ATCON members still lack access to essential telecommunication services due to a myriad of challenges, including multiple taxation and regulations and prohibitive Right of Way (RoW) charges, inadequate electric power supply and vandalism of telecommunications infrastructure.
Protection of Assets and Network Infrastructure: Advocating for legislation that designates telecommunications infrastructure as Critical National Infrastructure (“CNI”), both Associations expressed deep concern over the escalating security threats facing telecommunications infrastructure in Nigeria.

Cost-Reflective Tariff of Services:

ATCON and ALTON called upon the government to facilitate a constructive dialogue with industry stakeholders to address pricing challenges and establish a framework that balances consumers’ affordability with operators’ financial viability.

Regulatory Independence: ALTON & ATCON advocated for sustenance of a culture of independence in the regulatory landscape to safeguard against undue influence and unwholesome incursion into the Nigerian Communications Commission’s (NCC) or (Commission) domain, which will inspire trust in the telecommunications sector and encourage investment.

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