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How Investing in Digital Infrastructure Can Make the Difference to Africa’s Economic Recovery

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By Amrote Abdella, Regional Director: Microsoft 4Afrika

Africa faces many challenges on its path to becoming a global economic competitor. The impact of the Covid-19 pandemic on Africa’s development can either be a massive barrier to advancement – or, the spark that lights the fire of innovation and investment across the continent.

There’s no denying that for most of the world, the Covid-19 pandemic has pushed digital adoption forward in vast leaps in a very short space of time. What the pandemic has also made apparent is the disparities of infrastructure across Africa, as well as gaps in adoption and policy. It’s now a necessity, rather than a luxury to fast-track the adoption of technology. By increasing productivity and facilitating innovation, technology is a key sector for the economic development of any country, and those who have embarked on their digital transformation journeys are better equipped to handle the obstacles that arise.

A recent report by McKinsey & Company on Africa in the wake of Covid-19, suggests that to expedite Africa’s economic recovery beyond the pandemic, the continent will need to accelerate its digital transformation. The report urges governments and social sector institutions to expand and broaden digital offerings, foster an enabling environment for rapid digitisation and speed up infrastructure investments, among other things.

Access is of paramount importance

Lack of broadband is a central issue – many countries are below the 20 percent critical mass necessary to achieve improved efficiencies and enhanced information flows for economic growth and innovation. Consumer demand for wireless connectivity is surging and spectrum is a finite source. It is critical to intensively share underused spectrum bands.

As the Covid-19 pandemic has introduced social distancing and lockdown orders across the continent, the need for digital connectivity is more essential than ever. And as the pandemic spreads beyond major cities into peri-urban and rural areas, unconnected or under-connected populations risk becoming more vulnerable and isolated as they lack the digital means to access essential services. Wifi hotspots can provide effective connectivity solutions to Covid-19 testing stations and field hospitals, and can support remote working and learning.

Microsoft has been championing the use of TV White Spaces (TVWS), which uses unused portions of spectrum for television broadcasting to bring broadband and internet-connected solutions to remote and underserved communities at an affordable cost, since the launch of 4Afrika partner Mawingu’s pilot project in 2013.

The sustainable nature of this type of spectrum use makes it very cost efficient to implement, which is extremely beneficial for rural, underserved and developing areas. With TVWS, people are now able to access the internet for less than 5 percent of the average household income.

In Kenya, Project Mawingu connects schools, the Laikipia County Government Office, Laikipia Public Library, Red Cross and the Burguret Dispensary Healthcare Clinic. With support from Airband’s COVID-19 response fund and from the Department for International Development, Mawingu is connecting 85 unserved public health clinics across Laikipia county. They plan to have the first 24 clinics connected by the end of this month.

Now a part of the Microsoft Airband initiative, Microsoft also has plans to expand and commercialise each of its TV white spaces (TVWS) pilot-projects, ensuring more people can affordably access the internet across Africa. In Eastern Ghana, another Airband Initiative partner Bluetown is delivering affordable broadband, with 440,000 people under coverage in rural areas. Using technology like TVWS, Bluetown is enabling local businesses and schools to access digital services, and including the Western project, the projected coverage number is just under 2 million people.

The effectiveness of TVWS technology has been proven and commercial deployment is underway following the completion of its regulatory framework in many countries around the world. As a member of the Dynamic Spectrum Alliance (DSA), 4Afrika also recently participated in public consultations in Nigeria to motivate for the rollout of TVWS technology across the country.

Through this and other partnerships, we’ve demonstrated how new technologies, business models and regulatory approaches expand internet access and support public policy goals around education, healthcare, e-government and other priorities. This in turn motivates governments to adopt more regulations opening up access to TV white spaces frequencies.

Skills development is a crucial part of digital infrastructure

As much as we talk about the need for intensive ICT investment into infrastructure and the technology that will support Africa’s engagement in the Fourth Industrial Revolution (4IR), this will not happen without the human infrastructure to support the technology. For Africa to fully realise the opportunities brought about by digital transformation and 4IR, it is vital we have strong ICT skills. We refer to this as having ‘tech intensity’ – the ability to not just adopt emerging technology, but develop the capabilities to effectively use it. Skills development has a crucial role to play, both in skilling new resources – our youth – and also in upskilling our current workforce to play their part in supporting ICT infrastructure development.

With the youngest population in the world, Africa can supply the world’s future workforce. But over 50 percent of young people in Sub-Saharan Africa lack access to formal education, and only two percent of the labour force has IT skills. Microsoft is continuing our skills development initiatives, including a partnership with the African Development Bank to upskill 50 million youth and create 25 million jobs by 2025. 4Afrika’s partner-led SkillsLabs and the Interns4Afrika programme offer our graduate youth access to skills and certification, so that they are workplace-ready by the end of their programmes, and our Enterprise Skilling initiative works with employers to provide upskilling and reskilling opportunities to existing workers who want to improve their skills and move into 4IR positions.

Developing skills to fill these new job roles remains high on our agenda. Regardless of age – whether students in schools, youth in and out of college, or today’s IT professionals – our mission is to empower every individual to achieve more by skilling, upskilling and reskilling them to lead a better quality of life.Through initiatives including Cloud Society, the AI Business School, and partnerships with NGOs, governments, academia and businesses, we are helping to build digital talent pipelines for our partners and customers.

Ingenuity and resolve can help solve African problems

There is an abundance of talent and ingenuity displayed by startups and entrepreneurs across the continent. Investing in them is as important as any other ICT investment. Beyond the future workforce, digital talent will also support more local innovation, as developers and entrepreneurs are empowered to create locally relevant solutions that best address challenges and needs in healthcare, agriculture, financial services, government services and education. As just one example, our partnerships with organisations like FirstBank in Nigeria, MTN and Liquid Telecom are helping to extend cloud services to SMEs, supporting their growth and enabling the economies that they operate in.

Public-private partnerships are necessary

There’s no disputing that it will take a concerted effort across industries and sectors to drive digital investment in Africa. In research recently conducted by Microsoft and EY, businesses cite a lack of regulatory guidelines among their top three challenges to implementing AI. African governments have important roles to play in developing sound digital policies and stable harmonised regulatory environments that enable people and businesses to participate fully in the global digital economy.

We are committed to supporting digital policy development and implementation across Africa, working with governments in creating sound digital policies that enable people and businesses to participate fully in the global digital economy.

Now more than ever, we need to pay close attention to how organisations transform digitally, what changes they face in acquiring new technologies and broadband, and the daily challenges they may be facing in the area of digital skills development. If African governments, together with private partners and organisations, can invest in these areas through supporting startup innovation, through contributing to skills development and in many other verticals, this will drive meaningful gains towards unlocking Africa’s vibrant potential.

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Africa’s Tech Skills Development Goes Beyond the Classroom-SAP

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Tech skills development in Africa is increasingly going beyond the borders of the classroom as organisations take novel approaches to addressing pervasive skills availability constraints.

Kholiwe Makhohliso, Managing Director at SAP Southern Africa,  says upskilling and mobilising Africa’s considerable skills base is a defining opportunity for the future success of the continent. “Digital technologies continue to shape industries and businesses throughout the continent, driving high levels of demand for professionals with relevant skills. As the pace of technological change continues to accelerate, organisations increasingly need new approaches to skills development to keep in step with the latest advances in cloud, AI and other transformative technologies.”

SAP’s 2023 report ‘Africa’s Tech Skills Scarcity Revealed’ laid bare significant challenges with skills availability among organisations in South Africa, Kenya and Nigeria. The report revealed that low levels of tech skills availability affect most organisations, with four in five companies reporting negative consequences from a lack of tech skills.

While the tech skills gap persists globally – with McKinsey finding that 87% of global senior executives reported their companies were not adequately prepared to address the skills gap – the situation can be more acute for African organisations.

Cloud, AI skills in high demand

According to Manos Raptopoulos, President: SAP EMEA, skills availability has become even more important in light of the ongoing impact of cloud and artificial intelligence on the region. “Enterprises throughout the region are leveraging powerful new cloud and AI capabilities to transform their business models and accelerate growth and innovation. As the business landscape becomes increasingly shaped by the power of these technologies, organisations need access to relevant skills to ensure they reap the benefits of the cloud and AI revolution.”

SAP launched new learning opportunities for developers in 2023, focusing on cloud and generative AI capabilities. SAP Build Code solutions offer AI-powered productivity tools for developers and draws on the power of SAP’s AI co-pilot Joule to boost productivity and embed code generation capabilities for a range of applications, from data model and application logic to test script creation.

The company also launched new role-based certification and free learning resources for back-end developers in 2023 as part of a global commitment to upskill two million professionals by 2025.

Work-ready skills for graduates

The SAP Young Professionals Program (YPP), offered by the Digital Skills Centre of SAP, extends the company’s skills development efforts to graduates. YPP is aimed at enabling young talent to utilise the latest SAP technology and innovation, and covers software functional and technical knowledge and certification, with a strong focus on the latest technologies and a range of soft skills to ease entry into the workplace.

Since its launch in 2012, the SAP Young Professionals Program has trained and graduates more than 4100 candidates across 41 countries, including over 1900 in Africa alone.

Vincent Mabeka, a 2023 graduate from South Africa, says the SAP Young Professionals Program helped him improve his skills, learn about new technologies and gain hands-on experience and unlock new job opportunities.

“The Young Professionals Program required dedication, hard work and passion, but rewarded me with guidance, feedback and recognition for my skills and capabilities. This has helped me secure a job as an SAP Solutions Advisor where I apply the knowledge and skills I learned to exciting projects. Thanks to the resources and network I developed during my time on the program, I continue to learn and expand my skills and abilities.”

Youth skills development in focus

With the world’s fastest-growing youth population, any digital skills efforts in Africa must extend to the continent’s young people. Africa’s working-age population is predicted to grow to more than 600 million by 2030, constituting a quarter of the world’s under-25s. But digital skills remain elusive among Africa’s youth, despite a projected 70% of jobs expected to require digital skills by the end of the decade.

Enter SAP Africa Code Week (ACW), a coding skills development programme aimed at youth that is held annually in partnership with UNESCO, the Association for the Development of Education in Africa, and Irish Aid.

Since its inception in 2015, ACW has successfully empowered 17 million young people across 54 countries with coding and computational thinking skills, while close partnerships with NGOs and governments across the continent has helped drive the inclusion of coding in national curricula.

Toward the end of 2023, SAP also announced a new pilot project in partnership with UNICEF and other public-private organisations aimed at preparing underserved youth for the digital workforce. The SAP Educate to Employ initiative targets youth aged 16 to 24 and provides soft skills foundational knowledge using the Student Zone portal on SAP’s learning site. The knowledge prepares youth for a possible career in technology, with potential roles in development, consulting and support.

Makhohliso says the support of a broad range of partners is essential to overcoming youth skills challenges on the continent. “By directly addressing youth unemployment and inspiring our vibrant youth to pursue careers in the exciting world of technology, we together with our partners hope to mobilise the potential of our continent to become leading players in the future digital economy.”

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Schneider Electric Targets 900m Africans With Sustainable Energy Solutions

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Schneider Electric said it is targeting 900 million Africans including 95 million Nigerians with universal access to sustainable energy solutions in rural communities by fostering a greener and more resilient future.

The global energy provider said it is committed to providing access to clean electricity to 50 million by 2025, and 100 million by 2030. To date, 46.5 million people have already benefited from Schneider’s energy access solutions.

The country president, Schneider Electric West Africa, Ajibola Akindele, speaking at the Energy Access Investment Forum (EAIF) conference, held in Lagos, recently, said they have a wide range of Access to Energy solutions suitable for electrifying small homes and micro-enterprises, fundamental public services, up to villages and communities.

“Our mission is to be a global digital partner for sustainability and efficiency, empowering all to make the most of our energy resources, bridge progress and sustainability for all. At Schneider Electric, we call this Life is On,” he said.

Director MEAS, Access to Energy, Schneider Electric, Thomas Bonicel, speaking on Schneider Electric’s Access to Energy (A2E) program, emphasized the program’s mission to empower communities through clean and reliable energy access including training & entrepreneurship programs, social & inclusive business, and investment funds.

“There are over 700 million people across the world without access to energy, 600 million in Africa and 95 million in Nigeria; at Schneider Electric, we have decided to deploy our Access to Energy solutions in Nigeria.

“Our major KPI is the impact measured by the quantity of connected people and with Villaya Flex, our latest innovation, we are ready to support independent electricity access and renewable energy adoption in remote villages and off-grid communities,” he said.

The commercial leader, Microgrid, Schneider Electric, Teina Teibowei, said, Villaya Flex, a packaged, comprehensive microgrid solution, is specifically designed for rural, off-the-grid communities and aims to ensure a dependable and sustainable energy supply to meet daily needs and power productive economic activities in these

Teibowei also noted the Nigerian government and the World Bank’s joint efforts to extend electricity access to rural Nigerian villages, adding that  Schneider Electric’s Villaya Flex microgrid solution is well-positioned to tackle the electrification challenges of these remote communities, potentially serving as a valuable asset for the World Bank’s Nigeria Distributed Access through Renewable Energy Scale-up (DARES) project.

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Create AI Strategies In Line With Your Business Strategies – Deloitte West Africa Tells Firms

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Data Science and Analytics Leader at Deloitte West Africa, Jania Okwechime, has advised firms to leverage Artificial Intelligence (AI) responsibly and sustainably by creating AI strategies in with their business plans. According to her, businesses also need to put governance and risk processes in place so that they can innovate with trust and confidence.

Jania Okwechime disclosed this at an interview with the media at the sidelines of the just-ended 8th Ghana CEO Summit held in Accra. She mentioned that in this era, AI is transforming businesses more than anything else in the world and therefore called on institutions across West Africa to embrace AI.

Jania also advised businesses to take advantage of AI to improve and accelerate their products and services for the benefit of their customers. Although she acknowledges the growing adoption of AI in West Africa, she stated that the adoption of AI globally has moved from the Programmable Logic Controllers (PLCs) stage to more implementation stage.

“In the African continent, we are still experimenting with some of the opportunities that the AI can generate for the people. So, we see adoption, but it could get accelerated”.

“I think it is not going to be long before they would see the impact of AI. You already saw some of the presenters [8th Ghana CEO Summit] today specifically in the telecoms and advertising industry that, AI is already being leveraged by businesses. We are only going to see the acceleration in the next coming years”.

Why AI has become a buzzword

She noted that although Artificial Intelligence has been around for decades, AI has now become a buzzword.

According to her though Artificial Intelligence has been around for decades, businesses have now realised its importance and are now taking advantage of it because of the data explosion.

“Every time an action is created, data is formed. Every time we send a text message, every time we pick up the phone to make a phone call, every time we pick our favorite series on Netflix, it’s creating data. So, there’s a huge data explosion”, she mentioned.

“Ninety percent of the data that we used today were created in the past two years. So, you can imagine. Now we have no choice but to harness technology like AI to be able to gain insights”, she added.

Generative AI and the traditional AI

Touching on Generative AI and traditional AI, Jania reiterates the differences between the former and the latter.

In her words: “The difference is that Generative AI can perform tasks predominantly done by humans. Like reading documents, creating documents, generating videos, generating reports, etc.”

“Now, it is making AI more accessible to businesses in a way that they can harness in three different ways. They can change the way they interact with their customers and increase customer experience internally within their network and their internal organisations. So, that they can improve internal statistics”, she pointed out.

Continuing, she said by harnessing AI and generative AI, businesses can reduce cost by automating tasks, and can make things more effective and efficient.

“One thing that is key to also mention is why AI and generative AI are used today for automation tasks and improving the set of processes that businesses already have. Businesses that are going to be successful and thriving in the next five years are those which are harnessing AI to transform what they are doing. And this needs some more thinking”, she stated.

Concerns about AI leading to job losses

On concerns of AI leading to job losses and other things, she said: “So, that is the concern right? because I mentioned that there are certain things that AI and generative AI can do today that were predominately done by humans. So, that is a concern, and we understand why. However, it doesn’t need to be”.

We don’t need to worry

“We don’t need to worry about our staff and our talent losing jobs, but rather we must transform the talent.  So, things are going to change in businesses. Their staff are going to change the way they work. So, organisations are responsible for upscaling their staff”.

She added that “Because their roles are going to be transformed. Instead of one person being in charge of creating a report, now that person needs to know how to use and leverage AI solutions to be able to interpret that report to be able to make strategic decisions. So, AI has a big implication on talent and the responsibility and the responsibility of the organisations to invest in the talent and upscale it”.

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