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Financial Inclusion and Cybersecurity in the Digital Age

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By Kristalina Georgieva, IMF Managing Director

Let me start today with two key facts.

First: on average, 106 people gain access to the Internet in sub-Saharan Africa every second

Second: hackers attack computers with Internet access an average of once every 39 seconds. Think about that.

If these statistics holds true, in just a minute of me speaking over 6,000 people would gain access to the Internet in sub-Saharan Africa. This is great news. But somewhere, someone is under a cyber attack, with another one just about to hit.

This brings me to a very important point: COVID-19 accelerates our digital advancements, and opportunities are multiplying at an even faster pace. But so are the risks. And if we want to harness the great power of technology to lift people up, we need to deal effectively with the threats that can bring technology down and harm lives and livelihoods.

This matters tremendously for financial inclusion, an area where the digital transformation creates so many opportunities. Financial inclusion is one of the most powerful tools we have to fight poverty and lift up living standards. It is also crucial for empowering women.

The good news is that we have already made some great strides toward financial inclusion.  An additional 1.2 billion adults worldwide have gotten access to a bank account since 2011. Today, 69% of adults have an account. But while we have made progress, much remains to be done.

Close to one-third of adults—1.7 billion—are still unbanked. About half of unbanked people include women from poor households in rural areas or out of the workforce. Increasingly, it is digital financial services that we are turning to in order to close these gaps and bring finance to the most vulnerable.

But just as we are becoming more reliant on digital financial services, the number of cyberattacks is growing. In fact, attacks have tripled over the last decade, and financial services continue to be the most targeted industry. Attackers target large and small institutions, rich and poor countries, and operate without borders.

These cyber threats can have a grave impact on financial stability — the subject of a Staff Discussion Note the IMF has just published this week: “Cyber Risk and Financial Stability: It’s a Small World After All.” And in threatening financial stability, cyber attacks can also deny people the benefits of financial inclusion.

For example, what if a cyber attack takes a bank down and a remittance doesn’t go through? What if a mobile money app is hacked and a family cannot get a cash transfer they need to pay for food?  So make no mistake: in this digital world, efforts to expand financial inclusion and strengthen cyber security must go hand in hand.

What can we do? First, of course, make digital financial inclusion a top priority as we recover from this pandemic. Digital financial innovations can open up new possibilities for people around the world.

There is more demand for digital financial services, and more opportunities for financial inclusion – mobile money apps, for example, become even more relevant when social distancing is necessary. Those should be made as broadly available as possible to everyone, everywhere. Prioritizing development finance for digitalization and financial inclusion is paramount if we want to prevent the danger of a more unequal world.

Second, we need to build a safe, secure, and robust system that supports digital financial inclusion.  Nowhere are there more possibilities for damaging disruptions from cyber attacks than in the financial sector – a highly interconnected network where important transactions are happening rapidly among many different actors, and where trust is critical. A major cyber attack could seriously threaten financial stability.

And third: we must work together.

Over the years, each of our respective institutions have placed significant emphasis on these different areas – both financial inclusion and cybersecurity. But we cannot fulfill these core objectives in silos. That is a big reason we are having this workshop — to bring together all the relevant stakeholders to share our knowledge and enhance our collaboration.

As I conclude, I am reminded of an old saying: a ship is safe in harbor. But that’s not what ships are made for. Of course, there is a balance. You would not keep your ship in harbor – but you also would not sail it deliberately into unsafe waters. And you should build it so that it is strong and resilient.

The more we develop technologies, the more we will see great risks. But we should not let that stop us from doing so – from using it to make people’s lives better and bring opportunity to the most vulnerable. Instead, we can find a balance between advancing the technologies that facilitate financial inclusion – and ensuring these are safe, secure, and effectively regulated.

Working together, we can do it. Thank you.

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Financial

Huawei Moves Into Financial Services Industry

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Huawei announced the launch of the Financial Partner Go Global Program (FPGGP) Acceleration Program during the 2024 HiFS Frontier Forum. Huawei aims to work with more partners that have extensive industry-specific experience, focus on key scenarios within digital transformation in the global financial industry, and unite program participants and their capacity to innovate.

In this way, Huawei and partners can support the transformation and upgrade of customers in the financial industry throughout the lifecycle from consultation, solutions, to services, achieving win-win cooperation for all involved.

Jason Cao, Vice President of Huawei and CEO of Huawei Digital Finance BU, stated that Huawei is committed to building a global ecosystem for the digital finance industry. This involves global leading partners, those who are engaged in the local industry, and who are innovators in segmented scenarios. “Huawei has worked with partners to develop innovative scenario-based solutions in eight mainstream industry scenarios, from infrastructure O&M to application system platforms, from core business transactions to big data applications, and from banking to insurance and securities.”

FPGGP made its debut in 2021. Over the past three years, FPGGP has worked with 11 partners to successfully deliver solutions and complete digital transformation for over 20 financial customers in 14 countries and regions worldwide. Now, it had 24 partners join in China, among which six became council members: Sunline, Tongdun Technology, Netis, Wallyt, Sinosoft, and Chinasoft International.

Roger Wang, Vice President of Huawei Digital Finance BU and President of Global Partnerships, said that Huawei stick to the “Partners + Huawei” strategy and keep cooperating with world-leading financial partners for shared success, and provide excellent solutions, innovation capabilities, and outstanding practices with partners. As of May 2024, Huawei has served over 3600 financial customers in more than 60 countries and regions, including 53 of the world’s top 100 banks.

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Emerging Technologies

Access Holdings Calls for Responsible Use of AI

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Access Holdings PLC, a leading financial services group, has echoed the need for ethical considerations in using Artificial Intelligence (AI), calling stakeholders in the financial industry to factor its sustainability implications. This call to action was driven by a compelling keynote address delivered by Lanre Bamisebi, Executive Director of IT & Digitalisation at Access Holdings, at the Smart Banking Summit 2024 held in Kenya  recently.

Speaking on the topic, “AI Guardians: Securing Compliance and Mitigating Risks,” Bamisebi’s keynote shed light on the imperative to strike a balance between innovation and responsibility as the banking sector and broader society embrace AI’s transformative potential.

“Artificial Intelligence has the power to revolutionise our societies. Over the years, this has become increasingly evident, offering unprecedented opportunities for growth, efficiency, and innovation. From enhancing customer service to optimising risk management, AI’s potential benefits in finance are vast. However, as we embrace AI, we must also ensure that its deployment is ethical, secure, and compliant with regulatory standards to mitigate risks effectively,” he said.

As the transformative power of AI continues to fuel innovation, concerns remain about its negative impact on the environment. According to OpenAI researchers, since 2012, the amount of computing power required to train cutting-edge AI models has doubled every 3.4 months. They also posit that by 2040, the emissions from the Information and Communications Technology (ICT) industry will reach 14 per cent of the global emissions, with the bulk of those emissions coming from ICT infrastructure, particularly data centres and communication networks.

Speaking to these concerns, Bamisebi said, “The exponential growth of AI adoption must be met with thoughtful consideration for its environmental footprint. As we harness the power of AI, we must prioritise sustainable practices to mitigate its energy consumption and carbon emissions, ensuring a harmonious coexistence between technological advancement and environmental preservation.

“We must embrace our roles as guardians, and place comprehensive regulatory frameworks, ethical standards, and continuous learning at the fore of our considerations so that we create a future that is safe, inclusive, and prosperous for all,” Bamisebi charged.

Themed ‘Navigating the Next: Africa’s Leap into Smart, Secure, and Inclusive Banking’, the summit was a pivotal gathering of leaders spearheading the digital evolution in the African banking and finance space.

Other contributors at the summit include Winnie Kaaka, Head of Product and Digital Banking, Access Bank Plc; Harry Hare, Co-Founder and Chairman, dx5; Moses Okundi, CIO/CTO, Absa; Tim Theuri, CISO, Safaricom/M-Pesa Africa; Daniel Adaramola, CISO, SunTrust Bank Nigeria Ltd; Steve Njenga, Founder and CEO, Metis Technology Solutions Ltd, and more.

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IT in Banking

Tribunal Okays Visa and Mastercard Card Fee Case

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A UK tribunal has ruled that interchange fee lawsuits against Visa and Mastercard can proceed. The two US giants are being sued on behalf of hundreds of merchants over the multilateral interchange fees charged for accepting card payments.

Having initially declined to certify the cases, London’s Competition Appeal Tribunal has now given the green light for revised applications to proceed. The decision is the latest development in a long-running series of suits over the fees Visa and Mastercard charge merchants.

Commercial litigation law firm Harcus Parker is bringing the case on behalf of UK businesses in a case that could seek at least £7.5 billion in compensation.

Last month, the Payment System Regulator stepped back from imposing financial penalties on Visa and Mastercard scheme and processing fees, despite evidence that the firms are running an effective duopoly in the supply of services to merchants.

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