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Financial Inclusion and Cybersecurity in the Digital Age

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By Kristalina Georgieva, IMF Managing Director

Let me start today with two key facts.

First: on average, 106 people gain access to the Internet in sub-Saharan Africa every second

Second: hackers attack computers with Internet access an average of once every 39 seconds. Think about that.

If these statistics holds true, in just a minute of me speaking over 6,000 people would gain access to the Internet in sub-Saharan Africa. This is great news. But somewhere, someone is under a cyber attack, with another one just about to hit.

This brings me to a very important point: COVID-19 accelerates our digital advancements, and opportunities are multiplying at an even faster pace. But so are the risks. And if we want to harness the great power of technology to lift people up, we need to deal effectively with the threats that can bring technology down and harm lives and livelihoods.

This matters tremendously for financial inclusion, an area where the digital transformation creates so many opportunities. Financial inclusion is one of the most powerful tools we have to fight poverty and lift up living standards. It is also crucial for empowering women.

The good news is that we have already made some great strides toward financial inclusion.  An additional 1.2 billion adults worldwide have gotten access to a bank account since 2011. Today, 69% of adults have an account. But while we have made progress, much remains to be done.

Close to one-third of adults—1.7 billion—are still unbanked. About half of unbanked people include women from poor households in rural areas or out of the workforce. Increasingly, it is digital financial services that we are turning to in order to close these gaps and bring finance to the most vulnerable.

But just as we are becoming more reliant on digital financial services, the number of cyberattacks is growing. In fact, attacks have tripled over the last decade, and financial services continue to be the most targeted industry. Attackers target large and small institutions, rich and poor countries, and operate without borders.

These cyber threats can have a grave impact on financial stability — the subject of a Staff Discussion Note the IMF has just published this week: “Cyber Risk and Financial Stability: It’s a Small World After All.” And in threatening financial stability, cyber attacks can also deny people the benefits of financial inclusion.

For example, what if a cyber attack takes a bank down and a remittance doesn’t go through? What if a mobile money app is hacked and a family cannot get a cash transfer they need to pay for food?  So make no mistake: in this digital world, efforts to expand financial inclusion and strengthen cyber security must go hand in hand.

What can we do? First, of course, make digital financial inclusion a top priority as we recover from this pandemic. Digital financial innovations can open up new possibilities for people around the world.

There is more demand for digital financial services, and more opportunities for financial inclusion – mobile money apps, for example, become even more relevant when social distancing is necessary. Those should be made as broadly available as possible to everyone, everywhere. Prioritizing development finance for digitalization and financial inclusion is paramount if we want to prevent the danger of a more unequal world.

Second, we need to build a safe, secure, and robust system that supports digital financial inclusion.  Nowhere are there more possibilities for damaging disruptions from cyber attacks than in the financial sector – a highly interconnected network where important transactions are happening rapidly among many different actors, and where trust is critical. A major cyber attack could seriously threaten financial stability.

And third: we must work together.

Over the years, each of our respective institutions have placed significant emphasis on these different areas – both financial inclusion and cybersecurity. But we cannot fulfill these core objectives in silos. That is a big reason we are having this workshop — to bring together all the relevant stakeholders to share our knowledge and enhance our collaboration.

As I conclude, I am reminded of an old saying: a ship is safe in harbor. But that’s not what ships are made for. Of course, there is a balance. You would not keep your ship in harbor – but you also would not sail it deliberately into unsafe waters. And you should build it so that it is strong and resilient.

The more we develop technologies, the more we will see great risks. But we should not let that stop us from doing so – from using it to make people’s lives better and bring opportunity to the most vulnerable. Instead, we can find a balance between advancing the technologies that facilitate financial inclusion – and ensuring these are safe, secure, and effectively regulated.

Working together, we can do it. Thank you.

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G20 Unveils SLAs for Cross-border Payment

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The G20 has identified service level agreements (SLAs) as a priority in helping to achieve its targets in cross-border payment by end-2027. The SLAs define minimum service levels for correspondent banking relationships, the links between payment systems and payment instrument rulebooks.

This can help to meet the G20 goals of making cross-border payments cheaper, faster, more transparent and more accessible, while also ensuring their safety.

The report contains high-level recommendations, key features and guiding questions to inform parties involved in such arrangements. Payment service providers, correspondent banks and/or payment system operators are encouraged to consider the recommendations when establishing new agreements or reviewing existing ones.

The recommendations, key features and guiding questions were informed by a year-long interaction with public and private stakeholders. The recommendations were deliberately kept at a high level. They should not put an undue burden on new and smaller payment arrangements, while still contributing to increased harmonization of new and existing agreements.

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Nigeria’s SEC Grants Volition Cap License to Kickstart Fund Management 

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Volition Cap, an asset management company empowering the hardworking middle-class to create wealth, announced today that it has secured a fund management license from the Nigerian Securities and Exchange Commission (SEC), as of December 2022.

This license allows the company to operate as a registered fund manager in Nigeria, as it prepares to launch a suite of retail and institutional investment products for Africans living on the continent and in the Diaspora.

Founded in 2018, Volition Cap is a game-changing asset manager that leverages traditional cooperatives, a model it created through Volition Cooperative, a licensed multi-purpose cooperative making investing stress-free for its members.

By leveraging technology to distribute products, Volition Cap will reduce the cost of investment services and the challenge of easy access. With the credibility and trust that an SEC license confers, this home-grown business is poised to scale its bespoke products across Africa and the Diaspora.

Subomi Plumptre, CEO of Volition Cap, said, “Our company was founded by entrepreneurs who truly understand the daily struggles of the middle class. From our operation’s inception, we have focused on empowering this group to attain financial success. The SEC license is a significant milestone for us as we introduce retail and institutional products to drive economic growth.” 

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Financial

QNET Creates Initiative To Increase Financial Inclusion In Youth Communities 

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Global e-commerce based direct selling company, QNET is working to increase financial inclusion in youth communities through its signature educational programme called FinGreen.

FinGreen aims to boost financial inclusion in underserved communities by empowering individuals with the skills required to be financially confident, aware, and savvy through its three pillars: assessing target communities, training them, and transforming participants into financial literacy advocates.

One of the programme’s first ambassadors, Anuoluwapo Ayoola, is sharing her newly gained financial skills and knowledge with 70 university students at a workshop she organised in Abuja about educating other young people about the importance of financial literacy as an essential life skill.

She said, “I am thrilled to have organised a financial literacy workshop at the University of Abuja, with the generous support of QNET. Financial literacy is not just about managing money. It’s about creating a better future for ourselves and future generations. As an ambassador of FinGreen, I’m excited for more opportunities to educate my peers on why financial education and literacy are so important!”

Ayoola based her financial literacy workshop on campus at the University of Abuja on the insights and understanding she gained as part of the pilot cohort to complete the first phase of FinGreen trainings, which kicked off in Nigeria in June of 2022. She designed the first module of her workshop to challenge the assumptions on financial literacy, educating the 70 participants on how they can adjust their mindset to utilise financial knowledge for their benefit.

The second module drew on Ayoola’s experience as a student, where she shared practical strategies and tips on how participants can manage their finances as students and as working adults. This will be crucial to help participants manage their financial sustainability and investment, seeing as many Nigerian students bear significant debt due to the increasing cost of tertiary education.

Mr. Biram Fall, the regional general Manager of QNET Sub-Saharan Africa, said, “We are honoured to support Anu Ayoola and the University of Abuja’s Financial Literacy Workshop. With the constantly shifting financial landscape and the digitisation of financial services, young people need to be equipped with the necessary knowledge and skills to make informed decisions about their money. Not just that, we want to continue helping young people, like Anu Ayoola, develop critical thinking and problem-solving skills and foster a sense of responsibility and leadership through FinGreen.”

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