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Aisha Ahmad, Bank CEOs Launch NIBSS’s NQR Contactless Payment Solution

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Photo L-R: Temidayo Adekanye, Chief Risk Officer, Nigeria Inter-Bank Settlement System (NIBSS); Christabel Onyejekwe, Executive Director, Business Development, NIBSS; Premier Oiwoh, Managing Director/CEO, NIBSS and Niyi Ajao, Deputy Managing Director, NIBSS at the official launch of the Nigeria Quick Response (NQR) payment solution powered by NIBSS on Monday 15th, March 2021 in Lagos.

The Deputy Governor of the Central Bank of Nigeria (CBN) Financial System Stability, Aisha Ahmad who also doubles as the chairman of Nigeria Interbank Settlement System (NIBSS) alongside bank chief executives have launched the NQR (New Quick Response); payment solution that enables contactless transactions through the use of a QR code.

The innovative payment platform is being implemented on behalf of all financial service providers. The New Quick Response code solution offers a robust platform that delivers instant value for P2B and P2P transactions by simply scanning to pay.

It is a solution that will unify the available closed QR Code schemes in the country for consistent user experience and accelerated digital adoption. This Payment Solution designed to be “low cost” for merchants would see shoppers scan a QR code generated by a seller to pay for an item.

Each code will have unique details containing the information relating to the transaction and would link with a customer’s Banking App, already enabled on their smartphone.

Delivering the keynote address, Aisha Ahmad said the Nigerian payment system has evolved significantly over the past decade with its widespread technological advancement supported by deliberate enabling regulations which have facilitated the growth and proliferation of innovative financial products, services, and channels.

She pointed out that Nigeria has leapfrogged several advanced economies in the area of payment and financial innovation. According to her, the Covid-19 pandemic has also accentuated the situation with more opportunities for financial institutions and other players within the payment ecosystem to innovate and provide more options for payment and settlements.

“Globally there has been a major shift to contactless payment options with a number of countries like China, Thailand, Malaysia, India, Singapore, Ghana, and Nigeria pioneering groundbreaking solutions in this regard. Many of these countries have developed common QR standards to facilitate the development of a robust contactless payment system.”

CBN’s Framework for QR Code

The deputy governor said the CBN in response to this market development released the framework for QR code payment in January 2021 as part of efforts to further deepen the adoption of electronic payment in the country. The framework stipulates acceptable standards for implementation and interoperability roles and responsibilities of participants for QR code schemes in the Nigerian payment systems amongst others.

While highlighting the benefits of the new product she said, the NQR payment solution coming soon after the QR framework will breach an important gap within Nigerian’s fast-evolving payment landscape.

“It unifies QR code schemes across the country, offers some robust payment platform that delivers instant value for P2B, and B2B transactions offer flexible payment options for customers and a much-improved customer experience. The scheme will also allow a more convenient and efficient integration process leveraging API.”

She further assured merchants of the safety of the system disclosing that the NQR will provide merchants with a centralized QR code management system. 

All of this is expected to reduce the cost of financial services, deepen financial inclusion and grow economic and business activities to increase payment activities at the merchant outlets.

In line with global best practice, the NQR payment solution is based on the EMB QR code specification who provides some comfort on the security of the platform and its flexibility and customizability ensuring that the solution is incorruptible and internationally recognized and accepted. Whilst commending NIBSS for this trailblazing achievement.

She reiterated the CBN’s commitment as a regulator of the banking and payment system to provide and enable a regulatory environment that ensures interoperability, proper market conduct, and continued innovation within the financial services ecosystem to foster healthy competition, high-quality services, and financial inclusion.

“The bank recently released the regulatory framework for sandbox operations in Nigeria and the guidelines of open banking with the objective to open up the terrain for more transformational ideas and encourage more start-up companies to grow and contribute to the overall economic development in Nigeria.

Ahmad enjoined critical stakeholders in the payment ecosystem to enlighten and educate the public about this innovative platform for enhancing contactless and seamless payment solutions within the Nigerian payment system.

What the Banks CEOs Said

Also speaking on the NQR, the Managing Director and Chief Executive of First Bank, Adesola Adeduntan noted that the evolving of the digital payment space is leading to a lower cost of transaction which will eventually be passed on to customers.

On his part, the Managing Director and Chief Executive of Zenith Bank, Ebenezer Onyeagwu noted that the NQR code is interoperable and it is a straightforward process in terms of connection to banks. “It is faster in terms of process of payment and when compared to conventional cards. It is cheaper and faster and cost effective for everyone.

Also, Managing Director and Chief Executive of Access Bank, Herbert Wigwe noted that “we are getting to a point where electronic payment are truly safer and better than cards this means that customers funds are safer.”

He furthered that it will reduce importation of POS terminals which are currently being imported from china and other countries, adding that if adopted, “it will reduce the demand thus we no longer need foreign exchange to import devices. Whilst card remain a global solution, the NQR is homegrown and showcases the Nigerian talent in tech development in payment space.”

Premier Oiwoh’s Vision of Payment Landscape

On his part, the CEO of NIBSS, Mr. Premier Oiwoh said, “with more people being able to pay for goods and services with just their smartphones, the NQR Payment is about re-creating the Nigerian payment experience whilst deepening financial inclusion in the country. Digital transactions supported through the NQR code payments will promote and enhance consumer payment experience while driving growth for business owners.”

This payment solution made available by Banks and other financial institutions has been hailed by financial experts as the ‘Future of Payments’; it will unlock a wealth of extra benefits that will transform the way Nigerians choose to pay for goods and services at all levels. 

As consumers and merchants’ alike move towards technology-driven solutions, QR Codes are growing increasingly important. Nigeria demonstrates yet again that it has a forward-looking financial services industry, as it drives towards a truly cashless and contactless society with NQR.

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TechEconomy Publisher, Peter Oluka Joins NiRA Board

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Peter Oluka (@peterolukai), the Editor of TechEconomy has joined the Nigeria Internet Registration Association (NiRA) Executive Board of Directors (EBoD).

Peter, a multi-award winner practicing ICT Journalist was elected at the 15th Annual General Meeting (AGM) cum election held in Lagos on Friday at The Zone, Lagos where Mr. Adesola Akinsanya and Mr. Murtala Abdullahi emerged the new President and the Vice President respectively.

They took over from Mr. Mohammed Rudman and Mr. Toba Obaniyi in that order. Other members elected into NIRA Executive Board of Directors (EBoD) at the meeting are; Mr. Ebenezer Dare of Hostlag Limited, and Seun Kehinde of QServers Networks Limited.

Meanwhile, five members have been elected to the Board of Trustees of NiRA. They are; Mrs Ibukun Odusote; Publisher of ITRealms, Mr. Remmy Nweke; former Financial Secretary of NiRA, Mr. Biyi Oladipo; former NIRA president, Mrs. Mary Uduma and Executive Director Centre for Information Technology and Development (CITAD) Mr. Yunusa Zakari Ya’u.

Peter Oluka has been a .ng Domain Name Brand Ambassador since 2015). He actually started his mainstream journalism in 2010 working with the Nigerian NewsDirect Newspaper. His penchant for newsworthy events and stunts registered NewsDirect’s presence in the league of Property & Environment and Labour pious media outfits.

He also Co-founded GrassRoots.ng, a news platform rooted in Speaking for the Global Citizen. He also Co-founded Njalo.ng; an online marketplace for ‘Easy sell & Easy Buy’ or new and used products. 

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Nigerian Active Phones Tops 209m

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The Executive Vice Chairman of the Nigerian Communications Commission, Professor Umar Danbatta disclosed this while delivering the Keynote Address at the dinner hosted by the Board of Trustees of the Nigeria Media Merit Award, NMMA, to flag-off the commemoration of the 30th Anniversary of NMMA as Africa’s foremost media excellence recognition institution, at the Lagos Sheraton Hotel on Tuesday night.

“This represents a teledensity of 109.47%. Besides, basic Internet subscriptions have also grown from zero in the pre-liberalisation era to over 152 million. It is also gratifying that the broadband subscriptions now stand at 85 million, representing a 44.49% penetration,” Danbatta said.

Dwelling on the topic, “The NCC New Strategic Vision (Implementation) Plan (SVP) 2021-2025: A Transformation Agenda”,which signposts thedirection of the Nigerian telecom industry in the next five years,Danbatta recalled the trajectory of the evolution of telecoms in Nigeria.

Represented by the Director, Public Affairs of the NCC, Mr. Reuben Muoka, the CEO of NCC, he recalled the nation’s showing of a paltry 18,724 telephone lines at independence in 1960 to serve a population of 40 million people, translating to a teledensity of 0.5 at that time.

Today, “the Information and Communication Technology (ICT) sector contributed 18.44 per cent to the nation’s Gross Domestic Product (GDP) in the second quarter of 2022. From this figure, telecommunications sector alone contributed 15 per cent,” Danbatta said to place on record the unprecedented contribution of the telecom and ICT industry to GDP.

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N200 Billion ICT Bank and other Strategies to Rescue the Nigerian Telecom Sector 

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By Elvis Eromosele

The Nigerian telecommunications sector must have nine lives. No, it is not a cat. It is however almost always in a near constant mortal struggle with the forces that be – read, government and its agents. The fact that it’s still here means that it has somehow managed to survive, remained sustainable and even dared to thrive. It is a phenomenon that ought to be studied. 

Every indicator shows that the telecom sector remains the bright spot in the nation’s weak economy. It drives socio-economic development, boosts productivity and contributes to improving the lives of citizens like no other sector. 

The COVID-19 pandemic impacted negatively on the global economy by precipitating lockdown and economic disruptions with transport, tourism and aviation sectors tumbling. The telecom sector however continued to “buga”. It saw an increase in voice service and massive growth of digital channels for daily routine activities ranging from telecommuting to entertainment and social engagements. The sector witnessed the growth and saw huge profits as financial reports from major operators show. 

The Nigeria Telecom sector is a gift that keeps on giving. It has witnessed strong growth in recent years and is expected to have continued growth over the foreseeable future. The growth in the sector, according to industry watchers, has been driven by the increasing population, growing demand for communication services, and rising adoption of smartphone services. Some experts have pointed to strong support by the regulatory authorities which in recent times has led to the licensing of the 5G network in the country – a feat some have called the first in Africa. 

Investors in telecom operations are smiling at the bank. It is not surprising therefore that everyone wants a piece of the action, even the government. 

It must be stated that the government collects the value-added tax, annual operating levies, licensing fees and duties among others. This is in addition to all the other statutory taxes including PAYE and withholding tax. 

Now, there are reports that the Finance Minister, Zainab Shamsuna Ahmed, is actively pushing for another tax, a five per cent excise duty on telecoms services. Most right-thinking Nigerians, including, interestingly, the Minister of Communications and Digital Economy, Prof Isa Ali Ibrahim Pantami, have kicked against it. If a recent news report is to be believed, the finance minister is not backing down. 

If the government is keen on milking the telecom sector, it should at least step up on its behalf and help tackle some of the long-standing issues that have held the sector back. 

The challenges are not new. Many of them have plagued the sector since the liberalization of the industry. Industry experts are quick to point out the fact that these challenges are also opportunities when viewed through the right lenses. 

Here are seven of the most pressing challenges, with what I hope are feasible solutions. The government should give it a look-in if doesn’t want to kill the goose that lays the golden egg. 

Difficulty in accessing long-term funds for the industry – The government must hasten to establish an ICT Bank. While it should be in the mould of the Agricultural Bank, it should operate like a venture capital entity. So, after due diligence, the ICT Bank will invest in tech starting with a clearly stated exit /pull-out date. I propose an initial take-off grant of N200 billion naira only. 

Right of way – The goal of the right of way policies should not be revenue generation but to facilitate the speedy deployment of telecom infrastructure. In the short term, states can take a leaf from Ekiti State which reduced telecom’s right of way charges by 97 per cent. For the long term, states should install road ducts on a build-and-lease basis. The federal government can set an example here by installing ducts on all new federal roads and leasing to operators based on an agreed realistic billing scheduled for usage. 

Multiple taxations – Again, governments at all levels, need to stop seeing telcos as only cash cows. Efforts must be towards proper harmonization of taxes and levies and so make it uniform across every state and locality. This will undoubtedly aid the planning and deployment of services by operators. 

Energy challenge – Yes, the telcos knew that Nigeria had a power problem when they paid for licenses in 2001. But who could have imagined that the issue will persist unresolved, for this long? Currently, the logistics of ensuring round-the-clock availability of power is a nightmare that keeps whole teams awake many a night. A straightforward solution is the establishment of energy parks to serve critical infrastructure. QED! 

Local content – Some progress has been made here, especially through the National Office for Technology Acquisition and Promotion (NOTAP). To move forward the government and other corporations need to host local content locally. As a corollary, Nigeria must urgently adopt the doctrine of data sovereignty.

Multiple regulations – This is another problem that is almost as old as the industry itself. The NCC has done a lot of work here. Nigeria must explore a converged regulatory regime as the way out. 

Capacity building – Human resources have always been an issue but the recent increase if the rate of migration has made it a mini-crisis. The Nigerian Universities Commission (NUC) and the NCC have their work cut out for them – bridge the gap between academia and industry via curriculum reform involving the industry and internships.

I’ll be the first to admit that these problems and solutions are not exhaustive. The NCC may want to consider calling a stakeholder forum to deliberate on the problems and proffer solutions. The white paper produced can now be the basis of engagement with the government and its relevant agencies. 

For the government, the focus should not be only on sharing the existing telecom cake, but also on helping the industry bake a bigger cake. 

Elvis Eromosele, a Corporate Communication professional and public affairs analyst lives in Lagos.

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