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N42bn USSD Debt: Nigerian Telcos, Banks Set for Negotiation Today

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  • Billing Root of disagreement
  • FG Blocks Monday’s Suspension
  • CBN, NCC, Banks, MNOs for Monday Meeting
  • Telcos Unveil Phased Disconnection Strategy
  • Telcos Ready for Negotiation

Nigerians using mobile phones for bank transactions may likely suffer should there be no agreement on today’s (Monday) meeting called by the federal government to resolve the dispute between Nigeria’s mobile network operators (MNOs) and Financial Service Providers (banks).

The two parties disagreed over the appropriate methodology to use to charge for the Unstructured Supplementary Service Data (USSD) short code service used by banks.  

The mobile network operators claim that banks (FSPs) owe them over N42 billion accumulated over the past eight months since the introduction of the new USSD Pricing determination issued by the Nigerian Communications Commission (NCC), the telecommunications industry regulator last year.

The banks on their part claim that the MNOs should have implemented the End-User billing method as agreed two years ago instead of the Corporate Billing method being forced on them.

Already, with the initial approval given the MNOs by the telecom regulator to begin phased disconnection of major debtor banks, the telecom operators has announced a phased approaching commencing Monday March 15th and ending Wednesday March 24, 2021.

Minister’s Letter to CBN

The Honourable Minister of Communications and Digital Economy had on March 3, 2021 written to the Governor of the Central Bank of Nigeria vide HMCDE/039/CBN/01 entitled ‘Implementation of USSD Determination Issued By The Nigerian Communications Commission (NCC)’, informing the apex bank that should there be no meaningful resolution over the impasse, the MNOs would be directed to begin disconnection of debtor banks.

The MNOs Strategy

On March 10, 2021, the Association of Telecommunications Operators of Nigeria (ALTON) in a reply to NCC’s March 8, 2021 letter to the MNOs, it unveiled a phased approach for the disconnection of the banks.

The ALTON reads in part: “Further to the Commission’s request for a detailed implementation plan flowing from its referenced Direction, we intend to commence withdrawal of USSD services to debtor Financial Service Provider’s (FSP) with effect from Monday 15th by partial withdrawal of service and complete withdrawal of service over a period of Ten (10) days.

“Please find attached (as ‘Appendix A’) a detailed implementation plan. Notwithstanding the above, we are prepared to negotiate and agree a suitable payment plan with debtor Financial Service Providers (FSPs). We are hopeful that the good faith we are showing in this regard will be reciprocated, such that we have the required comfort with due regard to managing the twin issues of consumer (end-user) protection and moderated or minimal service disruption.

“We put forward this plan for your kind consideration and endorsement, in line with the Commission’s directive on implementation of the USSD Determination and your direction to disconnect owing FSPs without delay. We appreciate the tone of urgency underpinning the Commission’s Direction following the directives of the Honourable Minister for Communication & Digital Economy (HMCDE). We therefore look to be able to implement this plan without delay.

APPENDIX A

ACTION                                                                                      TIMELINE

.Official communication to banks of the NCC directive ……Friday March 12, 2021

.Suspension of access to USSD channel for top owing Banks between the peak hours of0900 –1600hrs…………………………….Monday, March 15, 2021

.Total suspension of access to USSD channel for top owing Banks…..Thursday, March 18, 2021

.Total suspension of access to USSD channel for all owing Banks…Wednesday, March 24, 2021.

What the Banks Said

Meanwhile, in 2019 when this dispute began, the Body of Bank Chief Executives had proposed “an orderly implementation of End-User billing for bank customers, aligning with the standard practice for USSD billing,” adding that, “We will resist the move to reverse corporate billing by multinational telecom companies.”  

The banks said “corporate billing will force us to pay N4.50k per session of 20 seconds amounting to around 450 per cent increase in tariff,” adding that “This is a cost that will destroy the financial inclusion strides made by the banks where we have included almost 20 more million citizens in the financial system by building services that run on USSD.”

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Mike Adenuga @71: Salute to Nigeria’s Game Changer in Oil, Banking and Telecom Sectors

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Today April 29th is a special day. It is the birthday anniversary of Otunba Dr. Mike Adenuga, Chairman of Globacom and Conoil PLC, amongst other flourishing companies who turn 71 years old.  A special gift to Nigeria, Dr. Adenuga is a colossus. He is renowned for his business acumen.

When it is comes to business, he’s got the vision. He can see good fortune light years ahead while others are still pandering whether it is feasible. Dr. Adenuga is unafraid to venture where others fear to tread.  Fondly called ‘The Bull’ for his fearless and zeal to take “No” for an answer, he’s got this Midas touch that is unparalleled.

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Oil, Gas Transformations

 He transformed the face of Nigerian oil, banking, and telecommunications industries. In 1991, when oil mining and production was controlled by foreign multinational oil companies, Dr. Adenuga’s indigenous oil company was the first to start drilling crude oil. Today, Conoil has metamorphosed into one of the largest African-owned oil conglomerates on the continent with footprints in the upstream, midstream and downstream of the oil and gas sector. 

His forays into the bank industry are well documented where he brought a fresh energy and bespoke financial services with Devcom Merchant Bank and Equatorial Trust Bank (ETB) which later merged into Sterling Bank.

Changing Telecom Services Narrative

If there is anyone who has single-handed transformed Nigerian telecommunications industry, that person is no other than Dr. Adenuga. His tenacity to recover his Digital Mobile Licence (DML) which his company won in 2001 mobile auction but was illegally taken away from him, paid off in 2003 when his company Globacom won the Second National Operator (SNO) licence.

In September 2003, Globacom transformed the Nigerian telecoms market in particular and Africa in general being the first Global System for Mobile Communication (GSM) operator to launch operations with Per Second Billing, Multimedia Service (MMS), Mobile Internet, in additional to plethora of communications suites.

Glo crashed the price of Subscriber Identification Module (SIM) card, leaving other foreign mobile networks scratching their heads in the GSM wars that changed the face of telecom, bringing down the price of SIM Card from N50,000 down to N100 and later to One Naira (N1) only.

Millions of Nigerians became overnight owners of mobile phones lines courtesy of the competition engendered by Glo. Every major step Glo took from the day it commenced operation, other mobile competitors were jittery, helpless and followed the initiative in other to remain in the market.

After establishing the footprints of Glo in Nigeria, Dr. Mike Adenuga (Jr.), also took the telecom giant to Ghana and Benin Republic with mobile operating licences in those countries. Unsatisfied with the routing of calls from Africa countries to Europe then to Africa, he built Glo-1, the first submarine cable system that was solely financed by an individual. Today, Glo-1 links global telecom networks, data centres, banks and Interconnect houses.

Globacom unfazed has going a notch higher with Glo-2 ensuring that Nigerian cities, towns and villages and oil companies are connected to terrestrial fibres through its landing stations in Lagos and Niger Delta.

Digital Financial Services

Dr Adenuga, a man who can see opportunities from afar, has took the lead in procuring Super-Agent licence for Agency Banking and Mobile Money licence from the Central Bank of Nigeria (CBN) with the establishment of Glo Mobile Money and Money Master Payment Service Bank Limited, a Digital Bank delivering financial inclusion services to Nigerians especially in rural, semi-rural and urban areas thus connecting them to the formal sector.

Man flowing with Milk of Human Kindness

The humanitarian side of this famous Nigerian billionaire is incomparable. Although, coming from a middle-class family, Dr. Mike Adenuga’s (Jr.) academic sojourn in the United States of America and the everyday life lessons internalized from his parents, Chief Michael Agbolade Adenuga (Snr) and Madam Oyindamola Adenuga, shaped his worldview and brought out his humane side in the way he deals with people and businesses.

He has been a major supporter of sports, especially football (Nigerian national teams). He has massively sponsored the Confederation of African Football (CAF) Awards for many years. He was honoured the title of Pillar of Football in Africa for his strong support for African Football at both national and continental. He has quietly rendered support to many without seeking media attention.
Through him, Glo sponsors the annual Ojude Oba festival in Ijebuland and also the Ofala festival in Onitsha, Anambra amongst others, promoting Nigeria’s rich culture.

 Humble Beginnings

A man of outstanding wisdom, Dr. Mike Adenuga (Jr.) was born Michael Adeniyi Agbolade Ishola Adenuga on April 29, 1953 at Ibadan, Oyo State. His father was a school teacher while his mother was an outstanding businesswoman.

Dr. Adenuga (Jr) is an alumnus of the famous Ibadan Grammar School, North Western State University, Alva Oklahoma; and Pace University, New York, both in the United States of America where he majored in business administration with emphasis in marketing. As a student in the USA, he supported himself with jobs as a taxi driver and security guard.

Dr. Mike Adenuga (Jr) is a visionary leader, an outstanding entrepreneur and and manager of people and resources. He is a man of uncommon intellect and wisdom have helped him overcome difficult times. Today, he sits atop a vast telecom, oil and gas (Conoil), banking and real estate investments.

As Dr. Mike Adenuga (Jr) clocks 71 years on Monday April 29th, 2024, SiliconNigeria.ng wishes him a marvelous birthday and many happy returns in good health in the service of the fatherland.

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ALTON & ATCON Urges Nigerian Government to Address Telecoms Industry Challenges

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In a statement signed by Chairman of ALTON, Engr. Gbenga Adebayo and President of ATCON, Engr. Tony Izuagbe Emoekpere, the associations underscored the urgent need for collaborative efforts between the public and private sectors to overcome obstacles hindering the sector’s growth and development.

Infrastructure Deficits: ALTON & ATCON members still lack access to essential telecommunication services due to a myriad of challenges, including multiple taxation and regulations and prohibitive Right of Way (RoW) charges, inadequate electric power supply and vandalism of telecommunications infrastructure.
Protection of Assets and Network Infrastructure: Advocating for legislation that designates telecommunications infrastructure as Critical National Infrastructure (“CNI”), both Associations expressed deep concern over the escalating security threats facing telecommunications infrastructure in Nigeria.

Cost-Reflective Tariff of Services:

ATCON and ALTON called upon the government to facilitate a constructive dialogue with industry stakeholders to address pricing challenges and establish a framework that balances consumers’ affordability with operators’ financial viability.

Regulatory Independence: ALTON & ATCON advocated for sustenance of a culture of independence in the regulatory landscape to safeguard against undue influence and unwholesome incursion into the Nigerian Communications Commission’s (NCC) or (Commission) domain, which will inspire trust in the telecommunications sector and encourage investment.

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Visa Unveils Africa Fintech Accelerator Program to Kickstart $1bn Investment

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Visa has announced the launch of the new Visa Africa Fintech Accelerator program to help enable Africa’s expanding start-up community through expertise, connections, technology, and investment funding. 

The launch of the Africa Fintech Accelerator program follows Visa’s recent pledge to invest $1 billion in Africa’s digital transformation and its long-term commitment to advancing Africa’s economies and driving inclusive growth.

The initiative was introduced by Visa Executive Chairman Alfred F. Kelly Jr. at Bloomberg New Economy Gateway Africa in Marrakech, Morocco.

The Visa Africa Fintech Accelerator will enable up to 40 start-ups each year to accelerate and grow through a three-month intensive learning program focused on business growth and mentoring.

Following the program completion, Visa intends to further support fintech growth with capital investment in select participating businesses, while accelerating their commercial launch through access to Visa technology and capabilities.

Fintech startups throughout Africa can apply to be part of the program through two application phases each year, starting from July 2023. With more than 1,000 Africa Fintech start-ups taking part in the Visa Everywhere Initiative* (VEI) competition in 2022, finalists from Africa country editions this year will be invited to join the accelerator program.

“Africa has one of the most exciting and admired fintech ecosystems in the world, bringing outstanding entrepreneurial talent to a young digital-first population that is growing fast,” said Alfred F Kelly Jr., Executive Chairman, Visa, Inc. “Visa has been increasing our investments in Africa for decades and strengthening partnerships throughout the continent to support the next wave of innovation and growth.  Our new Fintech Accelerator will bring expertise, connections, and investment to Africa’s best fintech start-ups so they can grow at scale.”

The support for participating fintechs will help further strengthen the payment ecosystem by fast-tracking new innovations and technologies that provide solutions to challenges that are unique to the African continent, and which can further advance Africa’s digitization. In line with Visa’s corporate purpose to uplift everyone, everywhere by being the best way to pay and be paid, this support of Africa’s fintechs will facilitate additional opportunities to expand financial inclusion.

“Africa’s fintech community is at the forefront of payments innovation and connecting more of the unbanked with access to the digital economy,” said Otto Williams, Head of Partnerships, Products and Solutions, Central Europe, Middle East and Africa, Visa. “Visa has been working with this innovative community to create new programs and solutions to help fintechs scale, while giving access to Visa’s technology and partner ecosystem.  Through the new Visa Africa Fintech Accelerator, we are looking forward to working with more brilliant entrepreneurs and companies to shape the future of money.”

In addition to its $1 billion pledge to Africa, Visa has recently introduced several business initiatives and programs to further advance the payments ecosystem in Africa.  These include:

  • Establishing local operations in the Democratic Republic of Congo, Ethiopia and Sudan to help support and strengthen the local financial ecosystem. Visa has 10 offices across Africa from which it supports payments in all 54 countries.
  • Unveiling the first dedicated Visa Sub-Saharan Africa Innovation Studio, in Nairobi, Kenya, to provide a state-of-the-art environment to bring together clients and partners to co-create future-ready payment and commerce solutions.
  • Introducing and expanding new technologies that help African consumers and merchants make and receive digital payments, such as Tap to Phone to turn a simple mobile phone into point-of-sale terminal, as well as lowering remittance costs through innovative solutions like Visa Direct.
  • Establishing Visa as the fintech partner of choice, working with innovators and entrepreneurs, including through the Visa Everywhere Initiative program, with dedicated country programs in South Africa, Kenya and Egypt.
  • Launching new programs to support women’s empowerment together with financial partners, including She’s Next, which is bringing funding, mentoring and networking opportunities to female entrepreneurs leading growing SMBs in Egypt, Kenya, Morocco, and South Africa.
  • Collaborating, with partners, to advance financial literacy in several languages, including localized versions of Practical Money Skills in Egypt and Morocco for the first time.

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