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Continuous Dialogue Critical to Tackling Telecoms Industry Challenges – Danbatta

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The Executive Vice Chairman and Chief Executive Officer of the Nigerian Communications Commission (NCC), Prof. Umar Garba Danbatta, has said that continuous dialogues between the regulator and its various licensees is central to finding lasting solutions to issues negatively impacting licensee’s compliance with extant regulations and challenging the growth of the telecoms industry.

Danbatta stated this during the second edition of NCC’s 2021 Talk to The Regulator (TTTR) forum held at Four Points by Sheraton, Lagos, over the weekend. The theme of the discourse is, “Improving Stakeholders Satisfaction”.  The Lagos edition of the programme followed the successful hosting of a similar dialogue in Kano on 16th October, 2021.

The objective of the forum is to get direct feedback from licensees on how the Commission, as a regulator, is meeting licensees’ expectations. 

The programme was also designed to identify areas for regulatory improvement, highlight areas where licensees are defaulting as well as address critical industry challenges undermining full accomplishment of the set objectives for consolidating the gains in the telecoms sector.

According to Danbatta, who was represented at the forum by NCC’s Executive Commissioner, Stakeholder Management, Adeleke Adewolu, the forum is orgainsed in keeping with the Commission’s commitment to continually ensure regulator-licensee interactions to develop collaborative solutions and implementation programmes to the challenges of the telecom ecosystem.

“The Nigerian Communications Act (NCA, 2003) invests the NCC with powers and responsibilities for the regulation of both the technical and market-related aspects of telecoms infrastructure and services in Nigeria. We consider our role as regulator very vital to ensuring industry sustainability, because NCC considers consultation as the lifeblood of regulation” the EVC emphasised.

The EVC also declared that, “we have consistently deployed stakeholder engagement tools like public enquiries, private investigations, written information requests, one-on-one discussions as we are having it now and diverse consumer engagement platforms. These tools enable us to ensure that our interventions are well-grounded and that our decisions are based on a clear understanding of stakeholders’ perspectives”.

Danbatta said that such interactions fit squarely within the five pillars of the Commission’s Strategic Management Plan (2020-2024), which include Regulatory Excellence, Promotion of Universal Broadband Access, the Development of the Digital Economy, Facilitation of Market Development, and Strategic Partnering. 

“Through regular interactions with our licensees, the Commission is able to gain valuable insights to enhance our regulatory output and enabled us to drive excellence in consonance with the five pillars of our strategic vision for the industry as streamlined in the Commission’s Strategic Vision Plan (SVP), 2021-2025,” he said.

The EVC also reinforced the Commission’s belief that only through optional performance by the licensees will Nigeria be able to achieve the national objectives and targets in the National Digital Economy Policy and Strategy (NDEPS) 2020-2030, the Nigerian National Broadband Plan (NNBP), 2020-2025 and other national policy instruments targeted at developing the nation’s digital economy ecosystem.

He said on this basis that the Commission is, “Therefore, we intend to use this forum to seek support for many initiatives that the commission has carefully developed in our quest to enhance market opportunities for all our licensees,” Danbatta said to emphasise NCC’s faith in collaboration with stakeholders and its licensees in order to address any concerns that may impede the attainment of the relevant policy objectives.

The NCC CEO also emphasised that the Commission will continue to roll out forward-thinking and all-inclusive regulatory initiatives to provide market opportunities for all its licensees. Additionally, Danbatta said NCC is also committed to constantly reviewing licensing framework as well as key regulatory instruments so as to refresh the Commission’s regulatory frameworks and ensure better service delivery for consumers and efficient attainment of other national interest objectives.

However, Danbatta said some licensees are not doing as much as they ought to be doing. “Several licensees are struggling to pay their staff, many are unable to comply with basic licence obligations, some are defaulting in the payment of their Annual Operating Levies (AOL) while the level of interconnect and other inter-licensee indebtedness is still unacceptably high.

Therefore, we are required to ensure regulatory interventions are put in place to address challenges, bottlenecks and grievances that may arise among the licensees in this regard,” he said.

Also addressing the gathering, the Director, Licensing and Authorisation at NCC, Mohammed Babajika, said the forum was intended to foster a harmonious relationship with licensees, identify their challenges and provide feedback on licensees’ fulfilment of their licence obligations and to re-emphasise the role of licensees in ensuring good quality of service (QoS) and quality of experience (QoE) for the consumers.

While intimating the licensees of some regulatory initiatives focused on licensing issues, Babajika said despite the impact of the Covid-19 pandemic and its resultant challenges, the Commission was taking measures to further liberalise the telecoms industry by finalising the framework for Mobile Virtual Network Operators (MVNOs) while also reviewing existing licensing regulations.

In addition, the Director also informed the licensees that the Commission was finalising work on Information Memorandum (IM) for Fifth Generation (5G) technology deployment, which will promote emerging technology trends such as Internet of Things (IoT), Artificial Intelligence (AI), Over-The-Top (OTT) Services and Big Data Analytics, Blockchain, among others.  

At the event, presentations were made by Management staff of the Commission to the licensees and others, who participated actively through listening, making observations and suggestions, as well as seeking clarifications to improve the quality of discourse and the expected outcomes.

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Africa’s Tech Skills Development Goes Beyond the Classroom-SAP

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Tech skills development in Africa is increasingly going beyond the borders of the classroom as organisations take novel approaches to addressing pervasive skills availability constraints.

Kholiwe Makhohliso, Managing Director at SAP Southern Africa,  says upskilling and mobilising Africa’s considerable skills base is a defining opportunity for the future success of the continent. “Digital technologies continue to shape industries and businesses throughout the continent, driving high levels of demand for professionals with relevant skills. As the pace of technological change continues to accelerate, organisations increasingly need new approaches to skills development to keep in step with the latest advances in cloud, AI and other transformative technologies.”

SAP’s 2023 report ‘Africa’s Tech Skills Scarcity Revealed’ laid bare significant challenges with skills availability among organisations in South Africa, Kenya and Nigeria. The report revealed that low levels of tech skills availability affect most organisations, with four in five companies reporting negative consequences from a lack of tech skills.

While the tech skills gap persists globally – with McKinsey finding that 87% of global senior executives reported their companies were not adequately prepared to address the skills gap – the situation can be more acute for African organisations.

Cloud, AI skills in high demand

According to Manos Raptopoulos, President: SAP EMEA, skills availability has become even more important in light of the ongoing impact of cloud and artificial intelligence on the region. “Enterprises throughout the region are leveraging powerful new cloud and AI capabilities to transform their business models and accelerate growth and innovation. As the business landscape becomes increasingly shaped by the power of these technologies, organisations need access to relevant skills to ensure they reap the benefits of the cloud and AI revolution.”

SAP launched new learning opportunities for developers in 2023, focusing on cloud and generative AI capabilities. SAP Build Code solutions offer AI-powered productivity tools for developers and draws on the power of SAP’s AI co-pilot Joule to boost productivity and embed code generation capabilities for a range of applications, from data model and application logic to test script creation.

The company also launched new role-based certification and free learning resources for back-end developers in 2023 as part of a global commitment to upskill two million professionals by 2025.

Work-ready skills for graduates

The SAP Young Professionals Program (YPP), offered by the Digital Skills Centre of SAP, extends the company’s skills development efforts to graduates. YPP is aimed at enabling young talent to utilise the latest SAP technology and innovation, and covers software functional and technical knowledge and certification, with a strong focus on the latest technologies and a range of soft skills to ease entry into the workplace.

Since its launch in 2012, the SAP Young Professionals Program has trained and graduates more than 4100 candidates across 41 countries, including over 1900 in Africa alone.

Vincent Mabeka, a 2023 graduate from South Africa, says the SAP Young Professionals Program helped him improve his skills, learn about new technologies and gain hands-on experience and unlock new job opportunities.

“The Young Professionals Program required dedication, hard work and passion, but rewarded me with guidance, feedback and recognition for my skills and capabilities. This has helped me secure a job as an SAP Solutions Advisor where I apply the knowledge and skills I learned to exciting projects. Thanks to the resources and network I developed during my time on the program, I continue to learn and expand my skills and abilities.”

Youth skills development in focus

With the world’s fastest-growing youth population, any digital skills efforts in Africa must extend to the continent’s young people. Africa’s working-age population is predicted to grow to more than 600 million by 2030, constituting a quarter of the world’s under-25s. But digital skills remain elusive among Africa’s youth, despite a projected 70% of jobs expected to require digital skills by the end of the decade.

Enter SAP Africa Code Week (ACW), a coding skills development programme aimed at youth that is held annually in partnership with UNESCO, the Association for the Development of Education in Africa, and Irish Aid.

Since its inception in 2015, ACW has successfully empowered 17 million young people across 54 countries with coding and computational thinking skills, while close partnerships with NGOs and governments across the continent has helped drive the inclusion of coding in national curricula.

Toward the end of 2023, SAP also announced a new pilot project in partnership with UNICEF and other public-private organisations aimed at preparing underserved youth for the digital workforce. The SAP Educate to Employ initiative targets youth aged 16 to 24 and provides soft skills foundational knowledge using the Student Zone portal on SAP’s learning site. The knowledge prepares youth for a possible career in technology, with potential roles in development, consulting and support.

Makhohliso says the support of a broad range of partners is essential to overcoming youth skills challenges on the continent. “By directly addressing youth unemployment and inspiring our vibrant youth to pursue careers in the exciting world of technology, we together with our partners hope to mobilise the potential of our continent to become leading players in the future digital economy.”

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Schneider Electric Targets 900m Africans With Sustainable Energy Solutions

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Schneider Electric said it is targeting 900 million Africans including 95 million Nigerians with universal access to sustainable energy solutions in rural communities by fostering a greener and more resilient future.

The global energy provider said it is committed to providing access to clean electricity to 50 million by 2025, and 100 million by 2030. To date, 46.5 million people have already benefited from Schneider’s energy access solutions.

The country president, Schneider Electric West Africa, Ajibola Akindele, speaking at the Energy Access Investment Forum (EAIF) conference, held in Lagos, recently, said they have a wide range of Access to Energy solutions suitable for electrifying small homes and micro-enterprises, fundamental public services, up to villages and communities.

“Our mission is to be a global digital partner for sustainability and efficiency, empowering all to make the most of our energy resources, bridge progress and sustainability for all. At Schneider Electric, we call this Life is On,” he said.

Director MEAS, Access to Energy, Schneider Electric, Thomas Bonicel, speaking on Schneider Electric’s Access to Energy (A2E) program, emphasized the program’s mission to empower communities through clean and reliable energy access including training & entrepreneurship programs, social & inclusive business, and investment funds.

“There are over 700 million people across the world without access to energy, 600 million in Africa and 95 million in Nigeria; at Schneider Electric, we have decided to deploy our Access to Energy solutions in Nigeria.

“Our major KPI is the impact measured by the quantity of connected people and with Villaya Flex, our latest innovation, we are ready to support independent electricity access and renewable energy adoption in remote villages and off-grid communities,” he said.

The commercial leader, Microgrid, Schneider Electric, Teina Teibowei, said, Villaya Flex, a packaged, comprehensive microgrid solution, is specifically designed for rural, off-the-grid communities and aims to ensure a dependable and sustainable energy supply to meet daily needs and power productive economic activities in these

Teibowei also noted the Nigerian government and the World Bank’s joint efforts to extend electricity access to rural Nigerian villages, adding that  Schneider Electric’s Villaya Flex microgrid solution is well-positioned to tackle the electrification challenges of these remote communities, potentially serving as a valuable asset for the World Bank’s Nigeria Distributed Access through Renewable Energy Scale-up (DARES) project.

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Tribunal Okays Visa and Mastercard Card Fee Case

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A UK tribunal has ruled that interchange fee lawsuits against Visa and Mastercard can proceed. The two US giants are being sued on behalf of hundreds of merchants over the multilateral interchange fees charged for accepting card payments.

Having initially declined to certify the cases, London’s Competition Appeal Tribunal has now given the green light for revised applications to proceed. The decision is the latest development in a long-running series of suits over the fees Visa and Mastercard charge merchants.

Commercial litigation law firm Harcus Parker is bringing the case on behalf of UK businesses in a case that could seek at least £7.5 billion in compensation.

Last month, the Payment System Regulator stepped back from imposing financial penalties on Visa and Mastercard scheme and processing fees, despite evidence that the firms are running an effective duopoly in the supply of services to merchants.

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